Oracle Freshers Jobs in Kolkata: Kickstart your tech profession with Oracle, a worldwide leader in database and cloud solutions. Oracle is hiring freshers for Technical Support Analyst roles. This is an incredible opportunity to gain hands-on enjoy in software support, SQL, incident management, and customer conversation. Ideal for current graduates in Computer Science or IT, the role gives worldwide exposure, professional growth, and the threat to work with present-day technologies. With bendy shifts and a supportive crew, it is the right start to your professional journey. Don’t leave out this chance—practice now and build your future with Oracle!
- Role: Technical Support Analyst- 1
- Location: Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
- Salary: Not Disclosed
- Company: Oracle
- Experience: 0 – 2 years
- Job Type: Full Time
About Oracle:
Oracle Corporation is a leading international issuer of enterprise cloud computing, database software, and technology solutions. Headquartered in Redwood Shores, California, Oracle is a multinational powerhouse renowned for its awareness of innovation, scalable IT solutions, and cloud infrastructure. It caters to millions of customers globally, helping corporations streamline operations, ensure data security, and remodel digitally via current software programs and structures.
Oracle Freshers Jobs in Kolkata Job Description:
The function of a Technical Support Analyst – 1 at Oracle is designed for early-career specialists with 0–2 years of enjoy. This position is important in providing ongoing guidance to Oracle’s corporate customers by using making sure the easy functioning of the front-end and back-end systems, identifying technical problems, and enforcing timely resolutions.
The decided-on candidate will work closely with each internal group and clients to diagnose and resolve application troubles. This function gives a notable opportunity to build a career in utility and technical assistance, specifically within a world-class IT environment like Oracle.
Oracle Freshers Jobs in Kolkata Key Responsibilities:
- Act as a Technical Solution Analyst, conducting in-depth investigations of troubles reported by customers throughout front-line and lower back-cease Oracle applications.
- Utilize SQL to query databases, extract records, and replace fields as part of the incident decision process.
- Capture logs, shadow customers, and conduct workflow testing both internally and externally to pinpoint device flaws or issues.
- Perform root cause evaluation by way of deciphering logs and system behaviors to ensure accurate and lengthy-time period solutions.
- Collaborate cross-functionally with different internal groups, including improvement, infrastructure, and satisfactory assurance.
- Engage in documentation of activities, resolution steps, and information articles to build a reusable guide information base.
- Prioritize cases based on severity and business impact, ensuring high levels of patron satisfaction.
- Participate in on-call rotations and display readiness to work diverse shifts to assist clients across exceptional geographies.
- Provide incident control support, escalating important problems to ensure timely decisions.
- Assist in problem control through figuring out recurring issues and recommending preventive techniques.
Oracle Freshers Jobs in Kolkata Required Qualifications:
- A Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or related technical fields.
- Knowledge of SQL is a necessity; the potential to write down, study, and optimize SQL queries is important.
- Excellent verbal exchange skills (both written and verbal), with a validated capacity to interact successfully with global clients and technical groups.
- Willingness to paintings in evening shifts (5:30 PM to 2:30 AM IST) and to be available for on-call guidance as required.
- Strong interpersonal abilties and problem-solving mindset.
- Detail-oriented with the ability to manipulate multiple tasks and prioritize correctly.
Oracle Freshers Jobs in Kolkata Preferred Skills and Experience:
- Experience (0–2 years) in technical or application support roles within an employer or SaaS environment.
- Familiarity with incident, hassle, and trade management processes aligned with ITIL requirements.
- Exposure to gear utilized in ticketing and monitoring systems, along with ServiceNow, Jira, or similar systems.
- Knowledge or revel in in each front-end troubleshooting and backend diagnostics is a plus.
- Passion for customer support, with a proactive technique for addressing patron desires.
Why Join Oracle?
- Global Exposure: Work with teams and clients from around the world.
- Career Development: Extensive getting to know and improvement resources, with robust inner mobility possibilities.
- Innovation-Driven Culture: Be part of an enterprise that is at the leading edge of the cloud and information era.
- Employee Benefits: Competitive reimbursement programs, fitness benefits, wellbeing programs, work-life balance initiatives.
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