Paypal Job Opportunity For Senior Technical Writer | Hybrid

A Senior Technical Writer is responsible for creating, editing, and managing technical documentation, including user guides, manuals, and product specifications. They collaborate with engineers, developers, and product managers to accumulate technical statistics and translate them into clear, concise content for give customers. Senior Technical Writers ensure consistency, accuracy, and usefulness in all materials.

• Job Role: Senior Technical Writer
• Location: Chennai, Tamil Nadu
• Salary: Not Disclosed
• Work Model: Hybrid 
• Qualification: Bachelor’s degree
• Job Type: Full-time

About Company:

PayPal is a worldwide online payment platform that facilitates steady digital transactions for people and businesses. Founded in 1998, it offers offerings such as cash transfers, online payments, and cellular payments. PayPal supports diverse fee methods, including credit score playing cards and financial institution money owed, and operates in over 200 markets worldwide. Known for its ease of use and protection functions, it enables seamless transactions across distinctive currencies and platforms.

Job Description:

PayPal is seeking out a Senior Technical Writer to join the Developer Experiences team in the Merchant Product & Engineering organization. In this role, you will be liable for reworking developer documentation reports at PayPal and its subsidiaries. Your paintings will impact tens of millions of developers globally as they integrate and put into effect PayPal’s price answers for traders.

Responsibilities:

Collaborate with Cross-Functional Teams: Work carefully with Product Managers, Subject Matter Experts (SMEs), Engineers, Analytics Teams, and User Designers to supply technical content material.

Content Creation: Handle all levels of technical content material improvement, from topic studies, writing, and enhancement to pushing the content to manufacturing via a Content Management System (CMS). You will be conscious of growing compelling file studies to ensure that merchants can onboard easily.

Quality Assurance and Auditing: Carefully proofread, review, and audit technical files earlier than they are published. You’ll ensure the accuracy and clarity of the content material at the same time as aligning with editorial requirements and developer needs.

Monitor Documentation Performance: Utilize KPIs, metrics, and analytics to music the performance of the documentation. You’ll ensure the content isn’t always only accurate but also meets the demands of the developer community by continuously refining it based totally on comments and metrics.

Stakeholder Engagement: Present your technical documentation to various stakeholders, including inner teams and developers. Gather feedback, make sure of technical accuracy, and make necessary improvements.

Skills and Qualifications:

Education: Bachelor’s degree in Technical Communication, Computer Science, or an associated field.

Experience: At least 8 years of validated revel in as a technical writer, preferably creating content material for a developer character. Experience in producing extraordinary integration guides or similar technical documentation is important.

Portfolio: A portfolio of technical content material you’ve created in preceding roles is needed to illustrate your ability to translate complicated principles into understandable documentation.

Technical Understanding: Familiarity with programming languages, APIs, and SDKs is distinctly ideal, but now not mandatory. However, you must be capable of quickly gaining knowledge of and know-how of complex technical merchandise by way of operating alongside problem experts.

Communication and Collaboration: Excellent verbal and written conversation capabilities are essential. You will paintings intently with pass-purposeful groups, inclusive of product managers and engineers, and should be able to deliver technical statistics genuinely.

Analytical Skills: Experience tracking and enhancing documentation overall performance via metrics and analytics is an asset. You ought to be devoted to continuously improving the pleasantness of content primarily based on data-driven insights.

Benefits at Paypal:

Comprehensive Health Coverage: PayPal offers huge scientific, dental, imaginative, and prescient insurance, ensuring personnel and their families get hold of quality healthcare.

Generous Paid Time Off: Employees benefit from competitive holiday time, non-public days, and ill depart, selling a healthful paintings-life stability.

Retirement Savings Plans: PayPal offers sturdy 401(okay) plans with agency suit alternatives, supporting personnel plans for their financial future.

Professional Development: The organization invests in its employees through education programs, professional improvement opportunities, and educational help to guide private and professional increase.

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