Paytm Work From Home Freshers | ₹32,395–₹49,008 a month | Part-time
Paytm gives freshers numerous work-from-home task possibilities across exceptional departments. Positions commonly encompass roles in customer service, sales, facts access, and operations. Freshers can expect to receive comprehensive schooling to equip them with the important competencies for their roles. These positions offer flexibility in work hours, permitting personnel to maintain a wholesome paintings-life stability. Paytm values a collaborative painting tradition, promoting crew engagement even in a far-off setup. Candidates inquisitive about those opportunities must check Paytm’s careers page or activity portals for modern-day listings and application hints tailored for freshers.
- Job Role: Online Call Center Associate
- Company: Paytm
- Location: Work From Home
- Job Type: Part-time
- Salary: ₹32,395–₹49,008 a month
- Qualification: Graduate
About Company:
Paytm, based in 2010 utilizing Vijay Shekhar Sharma, is a main Indian virtual bill and economic offerings platform. Initially released as a pay-as-you-go cell recharge internet site, it has increased to offer a wide variety of services, which include cell wallets, banking, insurance, and e-trade. Paytm’s flagship app permits users to make payments, switch cash, and keep online seamlessly. The company has played a significant function in selling digital payments in India, specifically after the demonetization in 2016. With hundreds of thousands of customers and a strong merchant community, Paytm continues to innovate and make a contribution to India’s financial inclusion adventure.
Job Description:
Paytm, leading digital payments and economic offerings company, is looking for enthusiastic and dedicated individuals to join our team as Online Call Center Associates. This position is tailored for access-stage applicants who are keen to kick-begin their careers in customer service without needing the previous revel. If you are reliable, hardworking, and have extremely good communique abilties, we need to hear from you!
Key Responsibilities:
Customer Engagement: Respond right away to client inquiries via diverse channels, together with telephone, e-mail, and chat. Your intention might be to provide a positive purchaser experience with the aid of delivering well-timed and expert responses.
Issue Resolution: Providing extraordinary customer service through addressing and resolving client issues and concerns effectively. You can be the first point of touch for clients wanting assistance.
Research and Information Gathering: Conduct thorough studies to clear up client queries accurately and impart them with the information they need. This may additionally contain consulting inner assets or databases to discover answers.
Order Processing: Accurately processing patron orders and payments to ensure an easy transaction procedure. You will need to take note of details to keep away from mistakes that might impact client delight.
Record Maintenance: Maintaining accurate purchaser information and updating the database with applicable facts. This will make sure that every interaction is documented and that the enterprise has updated statistics on client needs and possibilities.
Team Collaboration: Collaborating with other crew members to ensure an unbroken purchaser experience. Communication and teamwork are essential to satisfy customer expectations and solve issues quickly.
Requirements:
Communication Skills: Excellent verbal and written conversation abilities are essential for this position, as you’ll be interacting with clients regularly.
Research Skills: Strong research capabilities to correctly clear up patron inquiries and offer accurate facts.
Multitasking Ability: The capacity to work correctly in quick-paced surroundings even as handling a couple of obligations simultaneously.
Reliability and Work Ethic: Candidates have to be reliable, accountable, and difficult-running people.
Adaptability: A willingness to study and adapt to new technologies and systems as they evolve.
Team Player: A nice mindset and the potential to work properly in a team surroundings are vital.
Basic Computer Skills: Familiarity with Microsoft Office suite and simple computer abilities are required.
Educational Background: An excessive school degree or equivalent is important.
Benefits at Paytm:
Health and Wellness: Comprehensive medical insurance coverage, which includes clinical, dental, and imaginative and prescient plans, alongside wellbeing packages to guide physical and intellectual fitness.
Flexible Work Environment: Options for far-flung paintings and bendy hours, permitting personnel to maintain a wholesome work-existence balance.
Career Growth: Opportunities for professional improvement through training programs, workshops, and mentorship, encouraging non-stop getting-to-know and career advancement.
Employee Engagement: Regular group-building activities, social events, and popularity applications foster a high-quality work tradition and improve group collaboration.
Other Jobs:
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