- September 28, 2024
- By vinita indriya
- 295
- Blog, Jobs
Pearson Hiring Test Center Manager Job| 26k-59k| New Vacancy
- Pearson Hiring Test Center Manager Job
- Position: Test Center Manager
- Company: Pearson
- Location: Jalandhar, Punjab
- Salary: Rs. 26,000 – 59,000/- PM
- Job Type: Full-time
- Experience: 1-3 years of Experience
About Pearson:
Pearson is a international studying organization dedicated to supporting human beings of all ages make measurable progress in their lives via getting to know. With understanding in educational publishing, digital studying system, and standardized trying out, Pearson is a leader in turning in excellent, innovative solutions in the education location.
We are seeking out a dynamic and organized individual to join our employer as a Test Center Manager. This feature is pivotal in making sure that Pearson’s attempting out centers perform effectively and adhere to organization and corporation requirements.
Key Responsibilities: Test Center Manager
1. Test Center Operations Management
- Oversee the each day operations of the check center, making sure that it runs without problems and in compliance with Pearson’s tips and strategies.
- Ensure all tool, collectively with laptop systems, cameras, and test-associated software program software, are functioning optimally.
- Conduct normal checks and audits to maintain a immoderate preferred of the take a look at middle surroundings.
2. Staff Supervision
- Lead, manage, and encourage a group of check administrators and resource personnel to provide brilliant company.
- Schedule personnel shifts and make certain particular sufficient staffing for each check session.
- Provide schooling to personnel individuals on rules, techniques, and new generation related to check management.
- Conduct popular common performance opinions and provide excessive first-class feedback to beautify frame of workers common normal overall performance.
3. Test Administration
- Ensure that tests are administered in a honest, solid, and standardized manner.
- Supervise the test delivery machine, ensuring compliance with Pearson’s recommendations and take a look at sponsor necessities.
- Monitor candidates during sorting out, making sure adherence to all suggestions and strategies.
- Maintain accurate test information and document any incidents or irregularities to Pearson management or test sponsors.
4. Customer Service and Candidate Support
- Provide remarkable customer service to check takers, addressing any issues or questions in advance than, inside the path of, and after the test.
- Ensure that applicants are checked in, seated, and informed of attempting out strategies in a professional and quality way.
- Handle difficult or worrying candidates with tact and empathy, ensuring a peaceful finding out surroundings.
- Respond to patron feedback or court cases, resolving problems on the equal time as maintaining Pearson’s recognition for excellence.
5. Security and Compliance
- Ensure the protection of the locating out middle, together with test materials, personal candidate data, and center facilities.
- Implement measures to save you cheating, fraud, or any shape of misconduct.
- Adhere to Pearson’s and test sponsor’s pointers on test safety and confidentiality.
- Report any suspicious conduct or protection breaches right away to the relevant government.
Qualifications and Skills: Test Center Manager
- Education: Bachelor’s diploma on top of things, control, or a associated vicinity is preferred.
- Experience: Prior experience dealing with a checking out center, academic facility, or similar operation is quite desired.
- Leadership: Strong manipulate capabilities with revel in in managing and growing groups.
- Customer Service: Proven enjoy in providing fantastic customer service.
- Technical Skills: Basic troubleshooting capabilities for IT system and software program software program. Familiarity with trying out systems is an advantage.
- Attention to Detail: High diploma of accuracy and interest to detail in retaining statistics and making sure compliance with techniques.
- Problem-Solving: Ability to deal with sudden troubles lightly and efficaciously, ensuring minimum disruption to the attempting out method.
- Communication: Excellent verbal and written communique skills.
Why Pearson Test Center Manager?
At Pearson, we rate innovation, collaboration, and backbone to supplying opportunities for lifelong gaining knowledge of. As a Test Center Manager,
you may play a essential function in making sure that applicants have a continuing and professional trying out experience, right now impacting their instructional and career goals.
Benefits: Test Center Manager
- Competitive earnings
- Health and well-being benefits
- Career improvement opportunities
- Friendly and supportive artwork environment
Join Pearson and be a part of a group that’s changing lives via mastering!
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