Philips is Hiring a Remote Service Engineer to sign up for our dynamic group. In this function, you may provide technical support and solutions to our healthcare customers, making sure optimal overall performance of our medical device. Ideal candidates possess robust troubleshooting capabilities and experience in a healthcare environment. This faraway function offers the opportunity to work with the modern-day era and contribute to improving affected person care. Apply now to be part of our modern crew!
- Job Role: Remote Service Engineer
- Salary: Not Disclosed
- Location: Bengaluru, Karnataka
- Company: Philips
- Qualifications: Bachelor’s
ABOUT PHILIPS
Philips is a worldwide leader in health generation, devoted to enhancing people’s lives through meaningful innovation. Founded in 1891 in the Netherlands, the agency originally centered on lighting fixtures however has considered the fact that developed to focus on healthcare, the purchaser’s way of life, and private care merchandise. Philips is devoted to growing solutions that decorate affected person effects and streamline healthcare processes, emphasizing digital health and connected care.
The enterprise operates in over a hundred international locations and employs hundreds of specialists dedicated to research and improvement. Philips pursues to create a healthier society by specializing in sustainable practices and social duty. Its merchandise ranges from advanced imaging structures and patient monitoring solutions to clever domestic appliances and private grooming gadgets. By leveraging technology and innovation, Philips strives to deliver impactful answers that deal with the challenges of healthcare and enhance ordinary life.
Job Description:
We are searching for a Remote Service Engineer to provide technical assistance and protection for our structures and merchandise. The best candidate will troubleshoot issues, perform diagnostics, and put into effect solutions through phone, e-mail, or far-off proper entry. Responsibilities encompass dealing with purchaser inquiries, making sure of timely resolution of technical issues, and taking part with engineering organizations to decorate provider first rate. Strong conversation abilties and a history in electronics or IT are critical. The role calls for flexibility and the functionality to paint independently in fast-paced surroundings. Experience with remote assist gear is a plus.
Qualifications and Skills for the Remote Service Engineer Position:
Educational Background:
- Bachelor’s degree in Electrical Engineering, Computer Science, Information Technology, or an associated field.
- Relevant certifications (e.g., CompTIA A, Network, or dealer-particular certifications) are pretty applicable.
Technical Skills:
- Proficiency in troubleshooting hardware and software problems across diverse systems.
- Strong expertise in networking principles, including TCP/IP, VPN, and firewalls.
- Experience with far-flung guide devices and software program applications (e.g., TeamViewer, LogMeIn, or similar).
- Familiarity with working structures, which consist of Windows, macOS, and Linux.
- Knowledge of scripting languages (e.g., Python, Bash) is an advantage for automating strategies.
- Understanding of cloud services and virtualization technology (e.g., AWS, Azure, VMware).
Professional Experience:
- Previous enjoyment in a technical support or carrier engineer role is desired, ideally in a much off potential.
- Proven track record of handling client relationships and delivering fantastic providers.
- Experience in diagnosing and resolving technical problems successfully and correctly.
Communication Skills:
- Excellent verbal and written verbal exchange abilties to present a reason for technical thoughts to non-technical users.
- Ability to deliver clear documentation and opinions on troubles and resolutions.
- Strong customer support orientation with a focal point on personal delight and retention.
Problem-Solving Abilities:
- Strong analytical abilties to evaluate troubles and expand sensible answers fast.
- Ability to assume severely and paint beneath stress in quick-paced surroundings.
Interpersonal Skills:
- Self-inspired and capable of working independently at the same time as dealing with time correctly.
- Collaborative mindset with the capacity to work well inner a much off-group setting.
- Strong interpersonal abilities to construct rapport with customers and group participants.
Adaptability and Learning:
- Willingness to look at new technologies and live updates on business enterprise dispositions.
- Flexibility to adapt to changing priorities and consumer desires.
Additional Requirements:
- Availability to work bendy hours, which includes evenings or weekends, as wanted.
Apply Now
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