- PhonePe Hiring Cluster Lead Job
- Post Name: Cluster Lead
- Company: PhonePe
- Degree: Any graduate/MBA preferred
- Salary: 6 Lakh-12 Lakh/- Annually
- Location: All India
- Experience: 6-10 years of experience
Company Overview
PhonePe is one of India’s leading digital payments and financial services platforms, serving millions of users nationwide. Founded in 2015, PhonePe has played a major role in promoting digital transactions through UPI, mobile recharge, bill payments, insurance, mutual funds, and merchant payment solutions. The company continues to expand its product ecosystem, focusing on innovation, security, and customer convenience.
PhonePe fosters a dynamic, performance-driven work culture where employees are encouraged to take ownership of their responsibilities and deliver measurable business results. The organization offers robust learning opportunities, leadership development programs, and experience operating large-scale fintech operations. Working at PhonePe gives professionals the opportunity to contribute to India’s digital transformation along with long-term career growth.
Job Description: PhonePe Hiring Cluster Lead
PhonePe is hiring experienced Cluster Leads to manage regional business operations and drive merchant and customer acquisition in specified clusters. This role focuses on building strong regional teams, improving market penetration, and ensuring the successful implementation of business strategies at a regional level. As a Cluster Lead, you will be responsible for achieving revenue targets, expanding the merchant network, and maintaining strong relationships with partners.
You will work closely with area managers, sales teams, operations teams, and business development units to ensure the smooth execution of campaigns and product launches.
Key Responsibilities
- Manage business operations in specified groups
- Lead and guide regional sales and operations teams
- Boost merchant onboarding and customer acquisition
- Monitor performance metrics and achieve business goals
- Implement sales strategies and promotional campaigns
- Strengthen relationships with channel partners and merchants
- Ensure high service quality and customer satisfaction
- Analyze market trends and competitive activity
- Generate performance reports and business insights
- Coordinate with cross-functional teams for execution
Eligibility / Criteria
| Requirement | Details |
|---|---|
| Education | Graduate degree in Business, Management, or related field |
| Experience | 6 to 10 years of experience in sales, business development, or field operations |
| Leadership Skills | Strong team management and people development abilities |
| Sales Knowledge | Experience in B2B or field sales operations |
| Market Understanding | Knowledge of local markets and regional business dynamics |
| Communication Skills | Strong interpersonal and presentation skills |
| Analytical Skills | Ability to analyze data and drive performance improvements |
| Mobility | Willingness to travel within assigned regions |
salary and benefits
- Competitive salary package based on experience
- Performance-Based Incentives and Quarterly Bonuses
- Health insurance coverage for employees and families
- Paid Holidays and Vacation Benefits
- Learning and Leadership Development Program
- Opportunity to work in the fintech sector
- Career growth opportunities at PhonePe
- Employee Engagement and Wellness Program
- Exposure to large-scale business operations
- Supportive and growth-oriented work environment
interview process
- Online Application and Resume Shortlisting
- Initial HR Screening and Discussion
- Business and Leadership Interview Round
- Regional or Senior Management Interview
- Final HR Discussion and Proposal Letter
documents to carry
- Updated Resume or CV
- Government-issued photo ID proof
- Educational Certificate and Marksheet
- Experience letter from previous organizations
- passport-sized photographs
- Relevant Professional Certificate (if available)
How to apply
Interested candidates can apply through the official PhonePe Careers website. Search for Cluster Lead positions, review job requirements, and submit your updated resume. Candidates should highlight their leadership experience, sales achievements, and regional management expertise in their applications.
Applicants can also apply through job portals and professional networking platforms. Employee referrals can improve your chances of shortlisting and help candidates get interview opportunities faster.
FAQ
1. Is this role suitable for newcomers?
No, this position requires prior experience in sales leadership or regional operations management.
2. Does PhonePe offer work from home option for this role?
This role is primarily field-based, but some reporting and planning activities can be managed remotely.
3. Which industries are preferred for this role?
Preference is given to candidates with experience in FinTech, Telecom, FMCG, Retail or Financial Services sectors.
4. Is travel required for this role?
Yes, frequent travel is required within the assigned cluster or region to manage operations effectively.
5. What growth opportunities are available?
High-performing Cluster Leads can grow into Regional Head or senior leadership roles within PhonePe.
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