- Job Title: Premium Economy Process
- Company: Teleperformance
- Degree: Any Graduate Can Apply
- Salary: INR 3 – 7/- LPA
- Location: Work From Home
- Experience: Freshers/Experienced Both Eligible
Company Overview:
Teleperformance, a global chief in patron revel in management, is thrilled to announce openings in our dynamic Premium Economy Process.
As we enlarge our group, we are in search of proficient those who are obsessed with delivering splendid carrier and growing memorable consumer reports. Join us and be a part of a business enterprise that values innovation, diversity, and professional improvement.
Job Overview: Premium Economy Process
At Teleperformance, our Premium Economy Process Specialists play a vital function in presenting pinnacle-tier customer service to customers in the top-class section of the marketplace. In this position, you’ll:
- Deliver Outstanding Customer Service: You will interact with clients through diverse channels (telephone, e-mail, chat) to address inquiries, resolve problems, and ensure client pleasure. Your purpose is to exceed client expectations and gain a superb influence with each interaction.
- Handle Complex Inquiries: As a specialist within the top-rate economic system phase, you may deal with greater complicated inquiries and escalations with professionalism and performance. This might also include resolving problems associated with bookings, improvements, loyalty programs, and extras.
- Build Rapport and Relationships: You will build sturdy relationships with premium clients by demonstrating empathy, active listening, and personalized provider. Your capability to connect to clients on a private stage will be key to fostering loyalty and driving patron retention.
- Provide Product and Service Expertise: You will stay up-to-date with the ultra-modern products, services, and promotions offered with the aid of our customers inside the premium financial system zone. You become a subject count number professional, capable of optimistically solving questions and providing pointers to clients.
- Collaborate with Team Members: You will paint closely with crew individuals and different departments to ensure seamless consumer stories. Collaboration and teamwork are vital to resolving complicated troubles and handing over holistic solutions to customers.
- Uphold Quality Standards: You will adhere to great standards, approaches, and procedures to ensure consistency and accuracy in client interactions. Your attention to detail and commitment to fine will contribute to the usual customer pleasure and loyalty.
- Embrace Continuous Learning: You will actively take part in training classes and improvement packages to decorate your capabilities and information. Teleperformance is dedicated to supporting your professional growth and supplying opportunities for advancement inside the agency.
Qualifications and Skills:
- The previous revel in customer service or an associated discipline is desired.
- Excellent verbal exchange skills, both verbal and written.
- Strong hassle-solving competencies and attention to detail.
- Ability to multitask and prioritize in a quick-paced environment.
- Flexibility to work various shifts, along with evenings, weekends, and vacations.
- Passion for turning in splendid service and creating wonderful customer experiences.
- Knowledge of the travel industry and/or premium provider sector is a plus.
Why Join Teleperformance?
At Teleperformance, we believe that our people are our best asset. When you be a part of our team, you end up part of a worldwide family devoted to excellence, innovation, and boom. Here are just a few reasons to remember a profession with us:
- Competitive Salary and Benefits: We offer aggressive compensation applications and a complete advantages program, such as medical, dental, vision, and retirement plans.
- Career Advancement Opportunities: Teleperformance is committed to supporting you reach your full ability. We provide ongoing education, development programs, and opportunities for development inside the enterprise.
- Diverse and Inclusive Culture: We include variety and inclusion as middle values, fostering a place of work where all employees are valued, respected, and empowered to succeed.
- Global Reach: With operations in over 80 nations, Teleperformance gives the opportunity to paint with colleagues and customers from around the sector, gaining valuable cross-cultural experience.
- Make a Difference: Every day, our team contributors have the opportunity to make a superb impact on the lives of our customers and customers. Join us and be part of something meaningful.
How To Apply:
Don’t pass over this exciting possibility to join Teleperformance and become part of our Premium Economy Process team. Apply today and take step one in the direction of a rewarding career journey with one of the global’s leading consumer revel in management organizations!
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