Searching for Lifestyle Consultant job now available at American Express in Gurugram | Apply now
- Job Title: Lifestyle Consultant
- Company: American Express
- Location: Gurugram, Haryana
- Degree: Graduation / Post graduation (Any specialization)
- Experience: 3-5 years
- Employment Type: Full-Time and Day Shift
Job Description: Lifestyle Consultant at American Express
About American Express:
American Express, an international chief in financial services, is renowned for its strength of mind in delivering notable consumer reminiscences. With wealth statistics spanning over one hundred and seventy years, American Express offers several forms of products and services, which include credit rating gambling cards, price gambling cards, journey, and financial services. Our fulfillment is constructed on our unwavering willpower to provide excellence, cutting-edge answers, and the strong relationships we domesticate with our clients.
Job Overview:
American Express is searching for an enthusiastic and detail-orientated Lifestyle Consultant to enroll in our dynamic group. This position is essential to enhancing the lives of our pinnacle charge card people using way of way of providing customized lifestyle and concierge services. As a Lifestyle Consultant, you will be accountable for turning in top-notch providers and tailor-made reviews, making sure that our card human beings get preserved at the pleasant stage of interest and satisfaction.
Key Responsibilities:
- Personalized Concierge Services:
- Provide bespoke concierge offerings to pinnacle magnificence card people, together with adventure arrangements, ingesting reservations, event tickets, and different way of lifestyle requests.
- Understand and anticipate the best possibilities and wishes of every card member to supply custom-designed tales.
- Travel Planning and Coordination:
- Plan and coordinate complete adventure itineraries, together with flights, lodges, transportation, and sports activities sports.
- Offer professional advice on destinations, making sure card participants attain the best possible journey critiques.
- Dining and Entertainment:
- Secure reservations at pinnacle restaurants, alongside top-notch and difficult-to-e-book venues.
- Arrange tickets for concert activities, theater performances, carrying occasions, and first-rate amusement sports activities.
- Special Requests and Exclusive Experiences:
- Fulfill specific and amazing requests, collectively with private excursions, private buying offerings, and unique event arrangements.
- Leverage partnerships and networks to provide proper entry to splendid sports and reviews.
- Customer Relationship Management:
- Build and maintain strong relationships with card individuals through ordinary, incredible interactions.
- Proactively reach out to card contributors to offer help and find out possibilities to enhance their manner of existence.
Qualifications:
- Education: Bachelor’s diploma in Hospitality, Tourism, Business, or an associated subject.
- Experience: Minimum of three years of enjoy in a concierge, lifestyle manager, or steeply-priced customer support position.
- Skills:
- Strong expertise in tour, consuming, leisure, and manner of life offerings.
- Excellent communication and interpersonal abilities.
- Ability to deal with a couple of obligations concurrently and paintings under strain.
- The high degree of discretion and professionalism.
- Proficiency in the usage of consumer relationship management (CRM) systems and different relevant software applications.
- Language: Fluency in English; more language competencies are a plus.
Why Join American Express?
At American Express, we believe that our human beings are our greatest asset. We are dedicated to presenting our personnel with possibilities for increase and improvement in supportive and inclusive surroundings. As a Lifestyle Consultant, you may have the danger of having a giant effect on the lives of our card contributors at the same time as advancing your career in a dynamic and profitable commercial enterprise corporation.
Benefits:
- Competitive income and normal performance-based completely bonuses.
- Comprehensive health and well-being advantages.
- Retirement financial savings plan with enterprise contributions.
- Generous paid day off and tour guidelines.
- Access to big sports activities and adventure possibilities.
- Continuous schooling and expert development applications.
How to Apply:
Interested candidates are invited to post their resume and a cowl letter outlining their qualifications and enjoy. Join American Express and be a part of a group that is committed to turning in unprecedented providers and growing unforgettable research for our premium card individuals.
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