Sutherland Exciting Walk-In Opportunity:
Sutherland is hosting urgent walk-in interviews for the International Voice Process from August 9th to 15th. Candidates with excellent communication skills and a passion for customer service are encouraged to attend. The positions provide a dynamic work environment and possibilities for profession increase. Interested applicants should convey their updated resumes and be organized for on-the-spot interviews. Join us to kickstart your career in a main worldwide outsourcing agency! For area and timings, please test with Sutherland at once.
- Position: International Voice Process
- Company: Sutherland
- Location: Hyderabad
- Experience: 0 – 4 years
- Salary: Not disclosed
- Qualification: Graduate
Interview Details:
Date: 9th August – 15th August
Time: 9:30 AM – 3:00 PM
Venue: Divya Sree Building, 7th Floor, C978+3WP, Lanco Hills Rd, Manikonda, Telangana 500089
Contact Person: Vinisha (9849941270)
About Company:
Sutherland is a global company of enterprise method outsourcing (BPO) solutions, that specializes in improving patron studies through innovative strategies and eras. Founded in 1986, the organization operates in numerous sectors, along with healthcare, finance, and telecommunications. With a presence in more than one country, Sutherland has a specialty in delivering super offerings, such as customer care, technical aid, and income. The employer emphasizes worker growth and development, imparting training packages and career development opportunities. Sutherland’s commitment to excellence and customer pleasure has located it as a leader in the BPO industry, using fulfillment for its customers globally.
Job Description:
Sutherland is hiring for both International Voice and Non-Voice methods for freshers and skilled applicants. The position includes dealing with calls and chats from customers basically within the U.S. And Dubai, specializing in product and carrier aid or technical help.
Role and Responsibilities:
As a govt inside the International Voice Process, your number one obligations will encompass:
Customer Interaction: Handle incoming calls and chats from clients across exceptional areas, along with the U.S. And Dubai, presenting product and provider support.
Issue Resolution: Assist customers in troubleshooting and resolving technical problems related to the services or products offered.
Communication Skills: Utilize brilliant verbal communique competencies to deliver facts truly and correctly.
Customer Education: Educate clients approximately products or services without the stress of selling, focusing on enhancing their experience.
Emotional Intelligence: Develop and demonstrate emotional intelligence to apprehend consumer desires and reply correctly.
Problem-Solving: Learn to efficaciously solve troubles and adapt solutions based totally on customer feedback and desires.
Preferred Candidate Profile
We are searching for applicants who meet the following standards:
Language Skills: Must be fluent in English with great communication abilities.
Educational Background: Open to both freshers and experienced candidates. Undergraduates and graduates are welcome to use it.
Work Availability: Candidates have to be willing to paint in 24/7 shifts with rotational week-offs (five days a week).
Immediate Joining: We require instant joiners best.
On-Site Work: Candidates ought to be cushy running from the office; digital interviews aren’t to be had.
Geographic Limitations: Out-of-station applicants and people currently pursuing schooling are strictly ineligible.
What to Bring:
- Resume
- Aadhar card photocopy
- COVID vaccination certificate (2/3 doses)
Benefits at Sutherland:
At Sutherland, employees revel in more than a few blessings that beautify their work-life stability and normal well-being. Here are the top four blessings:
Comprehensive Health Coverage: Sutherland gives competitive medical health insurance plans, inclusive of scientific, dental, imaginative, and prescient coverage, ensuring personnel have access to crucial healthcare services.
Career Development Opportunities: The organization gives sizeable education programs, mentorship, and pathways for professional development, allowing employees to grow and decorate their skills.
Flexible Work Arrangements: Sutherland supports work-life stability by offering flexible work schedules and far-flung painting alternatives, catering to numerous employee wishes.
Performance-Based Incentives: Employees are rewarded for their hard work via performance bonuses, popularity packages, and diverse incentives that sell motivation and task pleasure.
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