Jobs in Hyderabad for freshers Sutherland is hiring for the function of International Voice Process Executive, offering an exciting opportunity for freshers and experienced specialists to construct a profitable career in customer service. The role involves handling inbound and outbound calls, assisting worldwide clients with queries, and ensuring customer satisfaction through effective verbal communication. Candidates need to own notable English communication talents, a client-first mindset, and the ability to work in a quick-paced environment. This position is good for people searching for worldwide exposure and expert boom within the BPO industry. Join Sutherland’s dynamic team and step into a function that values dedication, gaining knowledge of, and career excellence.
Sutherland Jobs in Hyderabad Overview
- Company:-Sutherland
- Salary:- Not Disclosed
- Qualification:– UG, PG
- Experienced:- 0 – 1
- Work Mode:- WFO/WFH
- Job Type:- Full Time
Jobs in Hyderabad for freshers
Sutherland Global Services is hosting multiple walk-in drives in Hyderabad for International Voice Process Executive roles. These possibilities are open to clean graduates and applicants with up to 2‑three years of enjoy. The role entails coping with client queries, complaints, and returns through voice, email, and chat support, in general, in the night shift (global time area). Candidates should have wonderful English conversation skills, a typing speed of 35 WPM with ≥ 90 % accuracy, and be snug working from the workplace. Immediate joiners dwelling within ~15 km of Uppal or Manikonda are favored. Competitive earnings (₹2.5–3 5 LPA) and benefits like cab centers and education are supplied
About the Role
Sutherland is hiring International Voice Process Executives for its Hyderabad office. This position is good for freshers or early-professional professionals looking to begin in the BPO/ITeS industry. As a Voice Process Executive, you can interact with international clients, address their queries, and provide timely resolutions via inbound or outbound voice calls. The position calls for sturdy conversation capabilities, a proactive thought-set, and a willingness to work night shifts. This is an entire-time, place of business-based function supplying complete education, boom possibilities, and a dynamic work environment in one of the world’s primary consumer experience businesses.
Responsibilities Jobs in Hyderabad for freshers
As an International Voice Process Executive at Sutherland, your number one responsibility is probably to manage consumer interactions from worldwide customers via smartphone. You can be expected to answer inquiries, remedy lawsuits, troubleshoot carrier problems, and manual customers via applicable techniques. Ensuring first-call resolution and preserving purchaser delight can be your key dreams.
You will want to log client interactions because it needs to be and replace internal databases as needed. Following business enterprise protocols, demonstrating empathy, and adhering to provider-level agreements (SLAs) are probably crucial. You can also be required to improve complicated problems to higher levels, collaborate with internal groups, and participate in training intervals to stay up to date on product know-how and regulations. Jobs in Hyderabad for freshers
A successful candidate will show adaptability, trouble-fixing talents, and a strong focus on presenting a consistent and professional consumer experience. Fluency in English, both written and spoken, is critical. You must be snug running in rotational night shifts and able to manipulate time effectively without strain. Punctuality, professionalism, and an extraordinary mindset are key inclinations for succeeding on this characteristic. Jobs in Hyderabad for freshers
Who Can Apply?
This characteristic is open to freshers and applicants with up to 2–three years of enjoy in customer support or BPO voice techniques. Applicants need to have completed a bachelor’s degree in any field from a recognized college. While previous enjoy in worldwide voice manual is preferred, it isn’t compulsory—complete training may be provided.
Essential qualifications include:
- Excellent verbal and written English communication skills.
- Typing speed of at least 35 phrases consistent with minute with 90% accuracy.
- Willingness to work in rotational night-time shifts. Jobs in Hyderabad for freshers
- Strong interpersonal competencies and a customer-centric mindset.
Ability to work from the place of business (Hyderabad location), with preference given to candidates residing within a 15 km radius of Uppal or Manikonda.
Preferred attributes:
- Basic knowledge of CRM gear and making contact with coping with strategies.
- Prior enjoyment in a voice-primarily based useful resource function.
- Immediate or quick observation availability. Jobs in Hyderabad for freshers
This possibility is particularly appropriate for candidates seeking a mounted entry to into the IT-enabled services company and those who mean to build an extended-term career in customer service or global guide abilities.
Why Apply?
Joining Sutherland as an International Voice Process Executive opens doorways to a worldwide profession in customer experience management. With expert schooling, competitive salaries (₹2.Five–three 5 LPA), and perks like cab centers, this role ensures a smooth transition into the company’s global. You’ll gain hands-on exposure to international customer interactions, improve your communication skills, and increase your self-belief to govern complicated consumer desires.
As part of a reputed worldwide business enterprise, you will gain from professional development opportunities, employee properly being programs, and a dynamic, collaborative work culture that values your growth and improvement from day one.
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