Sutherland Walk-in Interview For Customer Support Associate 2024

Sutherland Walk-in Interview 2024 currently hiring for Customer Support International Non-Voice Process Technical aid. Sutherland seeking out fresher and tenured candidates who need to build their careers inside the customer support domain through having tremendous communiqué and written abilities.

About the Company:-

Sutherland is a global provider of enterprise method transformation and digital transformation services. Founded in 1986, the employer leverages current generation, analytics, and automation to decorate purchaser reviews and streamline commercial enterprise operations. Sutherland gives a number of offerings, which includes customer care, IT help, and lower back-workplace answers, throughout various industries together with healthcare, banking, and telecommunications. Headquartered in Pitts ford, New York, Sutherland operates in over 20 countries with a numerous and professional body of workers. Known for its innovation-driven method and commitment to excellence, Sutherland facilitates clients reap efficiency, growth, and stepped forward customer pride.

Sutherland Walk-in Interview 2024- Details:

Job Designation : Customer Support Associate

Salary : Up to 3. 5 LPA

Qualification : Any Graduate

Experience : Freshers/ 0 -1 years

Sutherland Walk-in Interview

Skill Set :

Basic knowledge of computer operations.
Good knowledge in Windows and need to have basic knowledge in networking.
Exposure to any monitoring/ticketing tool.
Proficient in MS Office.
Good customer handling skills.
Must be fluent in English.
Freshers and Experienced with graduation is mandatory.
Rotational Shift Timings, with 2 days of weekly offs.
Candidate who is comfortable working from office can apply
Need Immediate Joiners only.

Job Description :

1. Handle inbound calls pertaining the technical issues
2. Remotely resolving the technical issues.
3. Build sustainable relationship with the clients and solve their issues with minimum TAT.
4. Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team.
5. Responding to queries regarding Experian, our products, services, data and client accounts
6. Managing multiple client queries at once
7. Utilizing workflow tools to manage your own workload.
8. Contributing to the achievement of team targets including service levels and quality measures.

Why Sutherland:-

Choosing Sutherland approach, partnering with a leader in enterprise method transformation and digital offerings. Known for its innovative answers and present day era, Sutherland enables organizations decorate purchaser stories and optimize operations. With over 3 decades of enterprise know-how, the agency gives tailor-made services across various sectors together with healthcare, banking, and telecommunications. Sutherland’s dedication to excellence, global attain, and professional personnel make certain clients obtain pinnacle-notch aid and sustainable boom. Additionally, its lifestyle of continuous improvement and consumer-centric method make Sutherland a dependable and strategic associate for corporations aiming to thrive in the virtual age.

Sutherland Walk-in Interview

How To Apply for Sutherland Walk-in Interview 2024:-

To observe for a task at Sutherland, comply with those steps:

1. Visit the Website: Go to Sutherland’s legitimate careers internet site.
2. Search Jobs: Browse the to be had jobbed openings by way of area, branch, or keyword.
3. Select a Position: Choose a function that matches your talents and interests.
4. Create an Account: Register or log in to your account at the careers’ portal.
5. Complete Application: Fill out the web utility form along with your private info, training, and work enjoy.
6. Upload Resume: Attach your resume and every other required documents.
7. Submit Application: Review and submit your utility for attention.