- Sutherland Walk in Interview Bangalore
- Position: International Voice Process Associate
- Company: Sutherland
- Location: Bangalore, India
- Job Type: Full-time
- Salary: Competitive; commensurate with experience
- Experience: 0-3 Years of Experience
Sutherland Walk in Interview Bangalore
Sutherland is carrying out walk-in interviews in Bangalore for the placement of International Voice Process Associate. This position gives a top-notch opportunity for people with sturdy communique abilities to engage with international customers and provide high-quality customer support.
Key Responsibilities: Sutherland Walk in Interview Bangalore
- Customer Interaction: Handle inbound and outbound calls to help international clients with their inquiries, problems, and carrier requests.
- Issue Resolution: Identify customer problems directly and provide powerful answers, making sure excessive ranges of client delight.
- Product Knowledge: Maintain a whole understanding of the commercial enterprise employer’s products and services to deal with customer questions effectively.
- Data Management: Accurately document consumer interactions and transactions in the employer’s machine for future reference.
- Performance Metrics: Meet or exceed key overall overall performance symptoms (KPIs) along side name dealing with time, customer pleasure rankings, and first-call decision costs.
Qualifications: Sutherland Walk in Interview Bangalore
- Education: Graduation is compulsory.
- Experience: Both freshers and applicants with as masses as 4 years of revel in are endorsed to apply.
- Communication Skills: Fluency in English with first-rate verbal and written communication capabilities.
- Technical Proficiency: Basic understanding of computer programs and the potential to navigate multiple systems simultaneously.
- Adaptability: Willingness to artwork in 24/7 surroundings with rotational shifts and week-offs.
Additional Requirements: Sutherland Walk in Interview Bangalore
- Candidates need to be snug operating from the place of business.
- Immediate joiners are favoured.
- A -manner cab facility is to be had for night time shifts indoors within a 15 km radius of the workplace premises.
Interview Process: Sutherland Walk in Interview Bangalore
- HR Round: Initial screening to assess conversation abilities and suitability for the characteristic.
- Assessment Test: Evaluation of language talent and problem-solving capabilities.
- Operations Round: Final interview with the operations institution to talk about characteristic-unique duties.
How to Apply for Sutherland Walk in Interview Bangalore?
Interested applicants can attend the stroll-in interview at the following venue:
About Sutherland:
Sutherland is a prime global agency and digital transformation organization. Our offerings span a specific range of training, together with healthcare, coverage, banking & economic services, communications, media & enjoyment, generation, tour & hospitality, logistics, retail, strength & utilities.
We paint with iconic manufacturers globally, bringing them a unique charge proposition through marketplace-number one era and business enterprise approach excellence.
Join us to be a part of a corporation that values innovation, excellence, and a commitment to turning in incredible purchaser testimonies.
Note: Please make certain to keep an updated resume, legitimate ID evidence, and passport-sized snapshots at the same time as attending the interview.
Disclaimer: The information provided above is based totally on to-be-all information and can be a scenario to exchange. Candidates are recommended to verify the specifics before attending the interview.
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