Sutherland Walk-in-Interview For Freshers | 12th Aug 2024
Sutherland Walk-in-Interview:
Sutherland is conducting a walk-in interview for freshers for the role of Customer Support Associate in Chennai on 12th August 2024. This possibility is good for individuals with robust verbal exchange talents keen to kickstart their careers in customer support. The function includes dealing with customer queries, imparting answers, and ensuring purchaser delight. Interested applicants must convey their updated resumes and be organized for on-the-spot interviews. Join us to be part of a dynamic crew!
- Position: Customer Support Associate (Non-Voice Process)
- Company: Sutherland
- Location: Chennai( Perungalathur )
- Salary: ₹2.75 – ₹3 Lacs P.A.
- Experience: 0 years to 3 years
- Job Type: Full-Time, Permanent
Interview Details:
Date & Time: 12th August 2024, 10:00 AM to 1:00 PM
Location: Gateway Office Parks, A1, GF, 16, Grand Southern Trunk Rd, Perungalathur, Tamil Nadu 600063
Contact Person: Ruchitha (HR) ( 7845865582)
About Company:
Sutherland is a worldwide enterprise system outsourcing (BPO) and digital transformation company based in 1986. With a presence in over 19 international locations, Sutherland has a specialty in presenting client experience management, technology-enabled offerings, and digital transformation answers throughout various industries. The organization makes a specialty of turning in splendid customer experiences and riding enterprise increase via innovation, automation, and records-pushed insights.
Job Description:
The function of a Customer Support Associate at Sutherland specializes in presenting help to clients through chat aid. As part of the international non-voice manner, this role requires applicants to have remarkable verbal exchange and written capabilities in English. The top obligation is to deal with purchaser queries, resolve troubles, and make certain a first-rate purchaser enjoys.
Key Responsibilities:
Customer Assistance: The principal duty of a Customer Support Associate is to assist customers through chat. This involves addressing their inquiries, resolving problems, and providing solutions right away and correctly.
Communication Skills: Candidates need to own robust verbal and written verbal exchange talents in English. This is important because the function calls for clean and concise communique with clients in an international setting.
Immediate Joining: Sutherland is looking for applicants who can join at once. In this manner, the applicants have to be ready to begin operating with no postponement, making it an awesome possibility for those looking to begin their careers fast.
Work from Office: The function requires applicants to paint from the office in Chennai. It’s essential to notice that this is not a faraway or paintings-from-home position.
Preferred Candidate Profile:
Location: Candidates dwelling in Chennai or inside a 30 km radius of the workplace place are favored. This guarantees that the travel is manageable, mainly given the rotational shift timings.
Educational Qualification: The minimal instructional requirement is a +2 stage or a three-year diploma. Graduates in any flow also are eligible, provided they no longer have any backlogs.
Experience: Both freshers and candidates with 1-3 years of experience are welcome to apply. This makes it a flexible possibility for the ones new to the group of workers in addition to those with some experience inside the customer support domain.
Shift Timings: The position includes running in rotational shifts, because of this flexibility is needed. The rotational shifts ensure that customer service is to be had across different time zones, a commonplace requirement in worldwide tactics.
Benefits at Sutherland:
Comprehensive Health Coverage: Sutherland gives clinical, dental, imaginative, and prescient insurance, making sure employees and their families are nicely cared for.
Learning and Development Programs: Employees have access to continuous learning possibilities, certifications, and talent enhancement packages to foster professional growth.
Work-Life Balance: With flexible painting schedules and far-flung work options, Sutherland supports a healthful work-life stability.
Employee Wellness Programs: Sutherland offers health tasks, which include mental fitness assistance, health applications, and employee assistance offerings.
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