Freshers are invited to apply for the WalkIn International Voice Process at Sutherland. The position calls for high-quality communication capabilities and a willingness to work in rotational shifts. Walk-in interviews are being conducted; candidates have to convey up-to-date resumes. Join a dynamic group and beautify your career with worldwide exposure. Apply today!
- Job Title: International Voice Process Executive
- Salary: Not Disclosed
- Location: Hyderabad
- Company: Sutherland
- Qualifications: Any Graduate
- Experience: 0 – 3 years
Walk-In Details:
Venue: Sutherland, 7th floor, Divya Sree building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089
Contact: Nandini HR 7569452008 and 7205207551
ABOUT SUTHERLAND
Sutherland is an international issuer of business method transformation offerings, supplying integrated answers that integrate digital abilties with human information. Founded in 1986, the organization makes specialtyty of customer experience management, IT offerings, and virtual transformation. With its headquarters in Pittsford, New York, Sutherland serves clients throughout diverse industries, consisting of banking, healthcare, era, retail, and telecommunications.
The agency operates in over 20 countries, leveraging advanced technologies like AI, automation, and analytics to beautify operational efficiency and deliver advanced customer consequences. Sutherland is identified for its employee-centric tradition, supplying schooling, growth possibilities, and diverse workplace surroundings.
As a trusted accomplice to Fortune Thousand agencies, Sutherland specializes in handing over measurable commercial enterprise outcomes. Its dedication to innovation, nice, and non-stop development has positioned it as a leader in the global outsourcing industry.
Sutherland Walk-In Drive for International Voice Process Executive – Freshers
Job Overview:
Sutherland, an international company of commercial enterprise method transformation services, is carrying out a stroll-in drive to recruit International Voice Process Executives. This function is ideal for freshers or candidates with minimaenjoy mentoy who possess terrific communique competencies and aspire to begin a profession inside the BPO industry.
Key Responsibilities:
- Handle patron queries and worries effectively through voice interactions.
- Provide correct and timely statistics concerning merchandise, offerings, and policies.
- Resolve client issues by using following a dependent problem-fixing method.
- Maintain anexcessive stage of professionalism and build a fantastic rapport with clients.
- Escalate complex issues to the correct department and make certain decisions.
- Adhere to agency guidelines, standards, and techniques in all interactions.
- Meet person and group overall performance metrics including name managing time, great scores, and purchaser satisfaction.
Eligibility Criteria:
- Educational Qualification: Any undergraduate or graduate degree is acceptable. Freshers are encouraged to use.
- Communication Skills: Excellent verbal conversation abilities in English, with the ability to articulate thoughts in reality.
- Experience: No earlier experiencis e is required; applicants with up to twelve months of BPO are also welcome.
Desired Skills:
- Strong hassle-fixing and analytical skills.
- Active listening capabilities to understand consumer necessities effectively.
- Ability to paint below pressure and cope with excessive call volumes.
- Proficiency in using computers and purchaser relationship management (CRM) equipment.
- Adaptability to paintings in shifts, such as night shifts, as this is a global voice manner.
Work Environment and Benefits:
- Opportunity paintings are dynamic and inclusive surroundings.
- Professional education packages to decorate capabilities and know-how.
- Competitive earnings package with incentives based totally on performance.
- Health insurance and different employee advantages as according to agency regulations.
- Career progression possibilities inside the BPO and ITES sector.
Why Join Sutherland?
Sutherland is renowned for fostering a supportive work way of life, imparting enough boom opportunities, and being a leader in the outsourcing industry. This position offers a platform to gain precious enjoyment in customer service and develop talents that can be important in the international process market.
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