Swiggy Walk in Drive in Kochi | Full-time | Apply Right Now
Swiggy Walk in Drive in Kochi: Swiggy is conducting a Walk-in Drive in Kochi for the role of Dark Store Manager. The role involves managing operations, inventory, and team performance at Swiggy’s dark stores. Candidates with enjoy retail, warehousing, or delivery chain are favored. Competitive compensation and boom opportunities look ahead.
- Job Role: Dark Store Manager (Senior Executive – RBP)
- Company: Swiggy
- Location: Kochi
- Qualification: Any Graduate
- Experience: 2–7 years
- Salary: ₹4–6 Lacs P.A.
Interview Details:
Date & Time: 28 November – 29 November, 10.30 AM – 3.00 PM
Venue: Swiggy Onboarding Office Kochi – 3RD Floor, T K M Park, Market Rd, Convent Junction, Marine Drive, Kochi, Ernakulam, Kerala 682011.
Contact – Soorya G
About Company:
Swiggy, founded in 2014, is India’s leading on-call for food delivery and comfort platform, based in Bengaluru. It connects tens of millions of clients with a massive network of eating places, offering speedy and reliable shipping services. Beyond food, Swiggy has multiplied into hyperlocal delivery with Swiggy Instamart and Genie, catering to groceries and necessities. Known for its client-centric approach and progressive technology, Swiggy has transformed how humans revel in comfort, making it a relied-on partner for both customers and agencies across India.
Swiggy Walk in Drive in Kochi Job Description:
The Dark Store Manager (Senior Executive – RBP) will oversee store operations to make certain green and splendid service delivery. The position specializes in enhancing consumer experience (Cx) by way of recommending and imposing quality practices in selecting, packing, and billing approaches, as well as keeping operational efficiency.
Key Responsibilities:
Operational Excellence:
- Recommend first-class practices for picking and packing to beautify the overall customer experience (Cx).
- Guide associate stores on using equipment and dashboards efficiently to make certain accuracy in order choosing, packing, and billing.
- Monitor the cleanliness and hygiene standards of Pods and make certain clean operations for better customer pleasure.
Training and Development:
- Provide companions with guidelines for training packages to enhance Cx metrics and beautify operational efficiency.
- Guide partners on the best usage of dashboards, portals, and different gear to reduce inaccuracies.
Customer Experience Enhancement:
- Analyze pace perception and order fulfillment methods, advising accomplice shops on upgrades to meet consumer expectations.
- Suggest continuous improvement techniques for delivering advanced Cx metrics.
- Propose solutions to mitigate potential problems for the duration of top seasons or excessive-demand periods to ensure seamless customer support.
Data Analysis and Reporting:
- Leverage facts to identify developments, inefficiencies, and opportunities for method upgrades.
- Provide facts-pushed insights to enhance companion performance and consumer satisfaction.
Team Leadership:
- Led a group of 15+ personnel, ensuring efficient crew performance and alignment with organizational dreams.
- Motivate, teach, and assist the team to reap goals and beautify service first-rate.
Skills and Competencies:
Leadership Skills: Proven capacity to steer and manage a crew, making sure of powerful collaboration and performance.
Problem-Solving Ability: Strong analytical abilties to pick out troubles and offer effective solutions.
Data-Driven Decision-Making: Comfort in the usage of statistics to drive selections and enhance techniques.
Adaptability: Ability to thrive in dynamic and speedy-paced environments.
Industry Expertise: Experience in retail, FMCG, or short-trade industries preferred.
Qualifications:
Education: A graduate degree in any discipline.
Experience:
- 3–5 years of retail management experience, preferably in industries such as retail, FMCG, or quick commerce.
- Hands-on experience managing a team of 15 or more employees in a retail or store setup.
Benefits at Swiggy:
Competitive Compensation: Swiggy offers market-leading salaries, incentives, and inventory alternatives for eligible personnel, ensuring economic increase.
Flexible Work Culture: Employees experience hybrid work options and a supportive environment that promotes work-life balance.
Health and Wellness: Comprehensive medical health insurance plans for employees and their families, together with well-being programs and fitness blessings.
Career Growth: Opportunities for professional improvement via education programs, inner mobility, and mentorship tasks, fostering lengthy-time period increase.
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