Job Overview: Taj Hotels Hiring Assistant Sales Manager
The Territory Sales Manager (B2C) role in the hospitality industry is a leadership-driven position focused on revenue growth, customer relationship management, and strategic sales execution. This role plays a vital part in driving hotel sales performance by identifying new business opportunities, strengthening existing client relationships, and ensuring consistent achievement of sales targets.
As a Territory Sales Manager, you will lead sales planning and execution for your assigned territory, working closely with corporate clients, travel agents, event organizers, and individual customers. The role involves developing sales strategies, conducting market visits, managing budgets and forecasts, and collaborating with internal departments such as marketing, operations, and revenue management.
You will also be responsible for team leadership, performance monitoring, debtor management, and ensuring compliance with company policies and hospitality standards. With an average salary of ₹6.3 LPA, along with attractive benefits and growth opportunities, this position is ideal for experienced sales professionals in the hospitality sector who are passionate about customer experience, revenue optimization, and team development.
Highlights (Summary)
- Job Role: Territory Sales Manager (B2C)
- Industry: Hotels & Restaurants
- Department: Sales & Business Development
- Employment Type: Full Time, Permanent
- Role Category: Retail & B2C Sales
- Experience Required: 5–7 Years
- Education: Graduate / Postgraduate
- Average Salary: ₹6.3 LPA
- Key Focus: Revenue Growth, Sales Strategy, CRM
Eligibility Criteria
Educational Qualification
- UG: Any Graduate
- PG: Any Postgraduate
- A degree in Hospitality Management is preferred
Work Experience
- Minimum 5 to 7 years of experience
- Proven background in hospitality sales
- Experience in hotels, catering, or restaurant sales preferred
Language Requirements
-
Proficiency in English (verbal and written)
Additional Requirements
- Strong leadership and customer-facing experience
- Ability to handle targets, pressure, and multiple stakeholders
Key Responsibilities
1. Revenue Growth
- Achieve and exceed monthly, quarterly, and annual sales targets
- Contribute directly to the hotel’s overall revenue and profitability
- Drive business from B2C segments, including events, catering, and walk-in clients
2. Sales Team Leadership
- Lead, motivate, and develop a high-performing sales team
- Provide coaching, guidance, and performance feedback
- Ensure team members are aligned with sales goals and service standards
3. Sales Strategy and Planning
- Develop and execute territory-level sales strategies
- Identify new business opportunities through market visits and sales calls
- Retain and grow existing accounts through relationship-building
4. Customer Relationship Management
- Build strong relationships with corporate clients, travel agents, and individual customers
- Increase repeat business, referrals, and brand loyalty
- Ensure high standards of customer service and satisfaction
5. Market Intelligence
- Monitor competitor activity and industry trends
- Analyze market conditions to refine sales strategies
- Stay updated on catering and hospitality industry developments
6. Budgeting and Forecasting
- Assist in preparing sales budgets and revenue forecasts
- Track sales performance against forecasts
- Provide inputs for strategic decision-making
7. Performance Management
- Monitor sales metrics and KPIs
- Analyze reports to ensure targets are met
- Implement corrective actions when required
8. Collaboration with Other Departments
- Work closely with marketing, revenue management, and operations teams
- Ensure smooth execution of events and guest services
- Identify cross-selling and upselling opportunities
9. Debtors Management
- Extend event credit strictly as per policy
- Control and reduce debtor days
- Ensure timely collections and financial discipline
10. Compliance & Governance
- Ensure strict adherence to TPAM and internal policies
- Maintain transparency and accountability in sales activities
- Follow contractual and revenue guidelines
Skills Required
Sales & Business Skills
- Sales Strategy & Planning
- Revenue Growth Management
- B2C Sales Execution
- Contract Negotiation
Hospitality & Industry Skills
- Hospitality Sales
- Catering Industry Knowledge
- Guest Relationship Management
- Market Intelligence
Analytical & Management Skills
- Budgeting & Forecasting
- Performance Management
- Reporting & Analysis
- Competitor Analysis
Soft Skills & Behavioral Competencies
- Excellent communication & interpersonal skills
- Creativity and problem-solving mindset
- Strong customer service orientation
- Result orientation and growth mindset
- Collaborative engagement and leadership
Salary & Benefits
Salary
- Average Salary: ₹6.3 LPA
- Salary may vary based on experience, location, and performance
Benefits
- Cafeteria access
- Free meals
- Health insurance
- Office cab/shuttle facility
- Office gym
- Job and soft-skill training programs
Selection Process
The hiring process typically includes:
- Resume Screening
- HR Interview
- Sales / Functional Interview
- Final Management Discussion
- Offer Letter
Application Process
Applying Online:
- Apply through the company’s official career portal
- Submit an updated resume highlighting hospitality sales experience
Candidates are advised to apply only through official channels. No fees are charged for job applications.
Why Join This Hospitality Company?
Joining a reputed hospitality organization as a Territory Sales Manager allows you to work in a fast-paced, customer-centric environment where your efforts directly impact business growth. Hospitality companies offer dynamic roles that blend sales strategy, relationship management, and leadership, making every day challenging and rewarding.
This role enables you to interact with diverse clients, manage high-value accounts, and play a key role in shaping the overall guest experience. You gain exposure to cross-functional collaboration, strategic planning, and real-time market dynamics. With structured training programs and performance-driven growth opportunities, hospitality companies encourage continuous learning and career advancement.
Additionally, the industry values creativity, innovation, and service excellence, providing a fulfilling career path for professionals who thrive on people interaction and results. If you are passionate about sales, customer satisfaction, and leadership, this role offers long-term stability and professional growth.
About Taj Hotels
The organization is a leading name in the hotels and hospitality industry, known for delivering exceptional guest experiences and high-quality services across its properties. With a strong focus on customer satisfaction, innovation, and operational excellence, the company continues to set benchmarks in hospitality standards.
The company operates with a guest-first philosophy, combining modern infrastructure with personalized service. Its commitment to quality, transparency, and sustainable growth has earned it trust among customers, partners, and employees alike.
By investing in people, technology, and processes, the organization creates a work environment that encourages collaboration, creativity, and professional development. Employees are empowered with training programs, leadership opportunities, and a culture that values performance and integrity.
With a strong market presence and customer-centric approach, the company continues to expand its footprint while maintaining high service standards. It is an ideal workplace for professionals looking to build a long-term career in hospitality sales and management.
Conclusion
The Territory Sales Manager (B2C) role is an excellent opportunity for experienced hospitality sales professionals who want to drive revenue growth while building meaningful customer relationships. With responsibilities spanning sales strategy, team leadership, budgeting, and client management, this role offers both professional challenge and career stability.
Offering an average salary of ₹6.3 LPA along with attractive benefits, this position is well-suited for individuals with a strong sales mindset and passion for the hospitality industry. If you have the experience, leadership skills, and determination to succeed in a competitive environment, this role can be a significant step forward in your career.
FAQs – Territory Sales Manager Jobs
Q1. What experience is required for this role?
Ans. A minimum of 5–7 years of experience in hospitality sales.
Q2. Is a hospitality degree mandatory?
Ans. Preferred but not mandatory. Relevant sales experience is key.
Q3. What is the average salary?
Ans. Around ₹6.3 LPA.
Q4. Is this a permanent role?
Ans. Yes, it is a full-time permanent position.
Q5. Does the role involve team management?
Ans. Yes, leading and developing a sales team is a core responsibility.
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