TCS Technical Support Internship 2025| 3-5 Months| Best Opportunities

• TCS Technical Support Internship 2025
• Job Title: Technical Support Intern
• Company: Tata Consultancy Services (TCS)
• Location: Multiple Location
• Duration: 3–6 months
• Stipend: Paid Internship

About TCS

Tata Consultancy Services (TCS) is a global chief in IT services, consulting, and commercial business enterprise answers. With over 600,000 specialists in 50+ international locations, TCS is idea for turning in superb, revolutionary, and sustainable IT answers to some of the arena’s maximum actual manufacturers. The employer encourages a collaborative and boom-pushed culture, permitting humans to thrive and make superb contributions.

Position Overview: TCS Technical Support Internship 2025

TCS is searching out enthusiastic, encouraged, and technically adept humans for the area of Technical Support Intern. This internship is an high-quality possibility for college students and cutting-edge graduates to advantage hands-on revel in in IT provider control and customer support internal a international enterprise organization environment.

Interns may be mentored by way of the usage of skilled experts and benefit precious publicity to IT infrastructure, cloud services, software program software utility software resource, ticketing structures, and consumer interplay.

The best candidate will own robust communique abilities, a logical approach to problem-solving, and a primary statistics of IT systems and gadget.

Key Responsibilities: TCS Technical Support Internship 2025

As a Technical Support Intern at TCS, you will be accountable for supporting inside the transport of technical assist offerings at some point of one-of-a-kind patron environments. Your key duties will encompass:

• Issue Resolution: Respond to purchaser queries and offer first-level technical assist for hardware, software program software, networking, and application-associated issues.
• Troubleshooting: Use cutting-edge diagnostic equipment and strategies to choose out out the premise cause of technical problems and assist in resolving them in a properly timed manner.
• Ticket Management: Log, categorize, prioritize, and song provider requests or incidents the usage of ticketing systems like ServiceNow, Remedy, or awesome ITSM gear.
• Knowledge Base Contribution: Document troubleshooting steps and answers for regularly taking place troubles within the inner records base for destiny reference.
• Client Communication: Maintain smooth and professional communication with give up clients to understand issues, offer updates, and verify decision.
• Collaboration: Work with pass-useful groups, along side software program software engineers, system directors, and IT managers, to boost and solve complex problems.
• Monitoring Systems: Assist within the monitoring of IT systems, symptoms, and not unusual overall performance metrics to ensure uptime and availability.
• Reporting: Help generate weekly or monthly opinions associated with beneficial aid tickets, selection times, and tool everyday performance metrics.
• User Training: Guide clients on best practices and preventive measures to reduce recurrence of technical problems.
• Compliance: Follow enterprise company guidelines and protocols concerning statistics privateness, statistics protection, and patron confidentiality.

Eligibility Criteria: TCS Technical Support Internship 2025

Educational Background:

1. Pursuing or currently finished a Bachelor’s or Master’s diploma in Computer Science, Information Technology, Electronics, or related technical fields.
2. Academic regular overall performance of minimum 60% or identical CGPA for the duration of the education is favored.

Technical Skills:

1. Basic understanding of Windows/Linux working systems
2. Familiarity with pc networking requirements (DNS, DHCP, VPN, TCP/IP)
3. Knowledge of troubleshooting hardware and software program application problems
4. Exposure to ticketing gadget or ITSM systems is a plus
5. Knowledge of cloud systems (AWS, Azure) is good however no longer compulsory
6. Proficiency in MS Office tool (Word, Excel, PowerPoint)

Soft Skills:

1. Excellent communique and interpersonal capabilities
2. Analytical thinking and hassle-fixing capability
3. Team participant with a willingness to research
4. Customer-centered thoughts-set
5. Time control and organizational skills

Learning Outcomes

During this internship, the chosen candidates will advantage:

1. Practical revel in in IT carrier transport and guide
2. Exposure to business organization corporation IT infrastructure and cloud environments
3. Understanding of enterprise-popular gadget and useful resource workflows
4. Experience in dealing with real-time purchaser troubles and working in a professional setting
5. Opportunity to enhance documentation and conversation capabilities
6. Insight into ITIL (Information Technology Infrastructure Library) necessities

Work Environment: TCS Technical Support Internship 2025

1. Mode: Depending at the assignment, the internship may be executed remotely, in-place of work, or in a hybrid layout.
2. Support: Interns can be assigned mentors/supervisors for steering and ordinary ordinary performance remarks.
3. Culture: Inclusive, severa, and studying-orientated paintings way of lifestyles with ordinary crew interactions, webinars, and skills-constructing periods.

Application Process: TCS Technical Support Internship 2025

1. Interested candidates ought to put up the following:
2. Updated resume/CV
3. Cover letter highlighting interest in technical assist and relevant academic ancient past
4. Any applicable certifications (CompTIA A+, ITIL, and so on.)
5. Shortlisted applicants might be invited for a quick technical interview and HR interaction.

Click Here To Apply Online

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