- Job Description: Tech Mahindra 12th Pass Jobs in Lucknow
- Company: Tech Mahindra
- Salary: INR 3-8/- LPA
- Degree: 12th pass/Any Graduate
- Position: Customer Support Associate
- Location: Lucknow, Uttar Pradesh
- Experience: 0-1 years of Experience
Company Overview:
Tech Mahindra is a major company of digital transformation, consulting, and enterprise employer re-engineering offerings. Tech Mahindra 12th Pass Jobs in Lucknow
Part of the Mahindra Group, considered in reality one of the most important multinational federations of companies with 260,000 personnel in over a hundred global locations, Tech Mahindra’s challenge is to pressure first-rate trade and create a worldwide sustainable dwelling through generation.
Tech Mahindra 12th Pass Jobs in Lucknow:
Tech Mahindra is seeking out enthusiastic and purchaser-targeted humans who have completed their twelfth massive to sign up for our dynamic group in Lucknow as Customer Support Associates.
This proper entry-to-degree characteristic offers a brilliant opportunity to begin a profession inside the IT and customer support enterprise with one of the maximum legit worldwide corporations. Tech Mahindra 12th Pass Jobs in Lucknow
Key Responsibilities:
- Customer Interaction: Handle inbound and outbound consumer calls expertly, making sure purchaser pride.
- Issue Resolution: Understand and remedy client queries and proceedings proper away, imparting accurate information and solutions.
- Documentation: Maintain correct information on customer interactions, transactions, comments, and court instances.
- Technical Assistance: Provide a simple technical manual for services and products, collectively with troubleshooting and troubleshooting.
- Escalation Management: Identify complex troubles and red meat up them to better tiers even as important, ensuring timely resolution.
- Feedback Collection: Gather client remarks to enhance issuer transport and advise enhancements to strategies and merchandise.
- Team Collaboration: Work collaboratively with institution contributors to attain unusual dreams and decorate normal client enjoyment.
Qualifications and Skills:
- Educational Qualification: Must have finished twelfth famous from an identified board.
- Communication Skills: Excellent verbal and written communication abilities in Hindi and English.
- Customer Service Orientation: Strong preference for helping clients and an ardor for offering wonderful careers.
- Problem-Solving Skills: Ability to count on severely and resolve issues successfully.
- Computer Literacy: Basic knowledge of laptop systems and ability to take a look at new software program briefs.
- Adaptability: Ability to address changing conditions and work in a quick-paced environment.
- Interpersonal Skills: Good listening abilties and capability to construct rapport with customers.
- Attention to Detail: Keen eye for elements to make sure accuracy in facts entry and hassle decision.
Benefits: Tech Mahindra 12th Pass Jobs in Lucknow
- Training and Development: Comprehensive schooling applications to equip you with the important skills and records for the location.
- Career Growth: Clear professional improvement paths with opportunities for promotions and income increments.
- Work Environment: Supportive and inclusive artwork tradition that values variety and encourages teamwork.
- Employee Benefits: Health coverage, common overall performance bonuses, and employee well-being packages.
- Work-Life Balance: Fixed strolling hours with occasional shifts to cater to client dreams.
How To Apply for Tech Mahindra 12th Pass Jobs in Lucknow?
- Online Application: Submit your updated resume and fill out the internet utility form at the Tech Mahindra careers internet website.
- Initial Screening: Shortlisted applicants can be contacted for a preliminary telephonic interview to assess verbal exchange skills and suitability for the function.
- Assessment: Candidates can be required to finish a web flair take a look at to assess their hassle-solving abilties.
- Interview: Successful candidates might be invited for a face-to-face interview with the hiring panel.
- Final Selection: Selected candidates receive preserve of a proposal letter with facts about the characteristics, reimbursement, and distinct terms and situations.
Why Join Tech Mahindra 12th Pass Jobs in Lucknow?
Joining Tech Mahindra affords a remarkable possibility to be a part of a global chief in the IT services agency. As a Customer Support Associate, you may benefit from precious experience, beautify your capacity set,
and have the threat to expand inner an organization that values its employees’ contributions and fosters a manner of existence of innovation and non-stop improvement.
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