To apply for the Customer Care Associate role, go to the organization’s legit career web page and fill out the web software form. Upload your resume and cowl letter, emphasizing your customer service experience and conversation abilties. Alternatively, e-mail your application to the HR branch, such as your resume and a quick cowl letter outlining your suitability for the position. Be certain to monitor the corporation’s social media channels and process portals for updates on utility deadlines and similarly commands.
Salary :- Up to ₹2,80,000 a year
Experience :- total work: 1 year (Required)
Qualification :- Graduate and undergraduate both can apply
Job Type :- Full-time /Permanent
Location :- Noida, Uttar Pradesh
Job Description :-
Here are the important thing skills required for a Customer Care Associate characteristic, prepared thru subjects:
1. Communication Skills
- Verbal Communication: The Customer Care Associate Clear and articulate talking skills for phone interactions.
- Written Communication: Proficiency in writing emails and chat responses with proper grammar and tone.
2. Customer Service Orientation
- Empathy: Ability to apprehend and relate to purchaser problems.
- Problem-Solving: Quick and green resolution of client problems Customer Care Associate.
3. Technical Skills
- CRM Systems: Familiarity with consumer relationship manage software.
- Basic Computer Skills: Proficiency in using word processors, The Customer Care Associate spreadsheets, and exceptional place of work software program software.
4. Time Management
- Multitasking: Handling more than one customer queries simultaneously.
- Prioritization: Effectively coping with time and prioritizing duties based totally on urgency.
5.Adaptability and Flexibility
- Adaptability: Adjusting to new processes, structures, or consumer requirements.
- Flexibility: Willingness to paintings in shifts, along with nights and weekends if required.
Benefits for Customer Care Associate
1. Professional Growth
- Training Opportunities: Access to complete schooling applications to beautify customer support capabilities.
- Career Advancement: Clear paths for career development to supervisory and managerial roles.
2. Compensation and Benefits
- Competitive Salary: An appealing earnings package deal deal deal with average performance-based totally definitely bonuses.
- Healthcare Benefits: Comprehensive health, dental, and imaginative and prescient coverage plans.
3. Work Environment
- Positive Culture: A supportive and collaborative workplace that fosters teamwork.
- Diversity and Inclusion: A commitment to growing an inclusive and severe place of job.
4. Work-Life Balance
- Paid Leave: Generous paid time without work, which includes holiday, ill leave, and vacations.
- Flexible Schedules: Options for bendy art work hours and shift schedules.
5. Employee Perks
- Discounts and Offers: Employee reductions on employer services and products.
- Recognition Programs: Regular popularity and rewards for exceptional ordinary overall performance.
Why Customer Care Associate