- Company:- Tech Mahindra
- Qualification:- Graduation Not Required
- Job Type:– Full Time, Permanent
- Salary:- 1-2.5 Lacs P.A.
- Work Mode:- WFO
- Experienced:- 0 – 1 Years
- Location:- Bengaluru
Tech Mahindra Jobs for Freshers
Looking for a trusted IT leader to start their career? Tech Mahindra Jobs for freshers provide the right platform to create strong professional skills and achieve global performance. As a fresher, you can detect opportunities in IT services, customer support, development, and more while working with innovative technologies and diverse teams.
Tech Mahindra focuses on learning, career growth, and creating an auxiliary workplace for young professionals. With structured training programs, mentorship, and exciting projects, freshers can kickstart their careers with confidence. Join Tech Mahindra to start a journey of development, learning, and success in the IT industry.
Job Description:- Tech Mahindra Jobs for Freshers
We are looking for enthusiastic professionals with strong communication skills to join our multilingual healthcare process in Tech Mahindra, Bangalore. In this role, you will handle inbound and outbound calls, help patients with appointment booking, answer questions through calls and emails, and ensure that each interaction is professional and sympathetic. Candidates will be interviewed in English along with Bengali, Hindi, Marathi, or Gujarati. Strong mutual skills, patience, and the ability to remain calm under pressure are required to give excellent service.
This role requires detailed attention, as you will be responsible for correctly examining and updating the patient’s information in the system. You should be able to follow a self-induced, punctual, and structured task program. Male employees should be open for 24/7 shift windows, while female employees will work in a rotational day (10 hours between 6 am and 9 am).
The situation is based in our Bangalore Office (Electronic City Phase II). You will work with two rotational offers, five days a week. We welcome applications from HSC, Graduates, or Posts who are eager to increase their career in customer service while being part of the healthcare project.
Key Responsibilities and Requirements:- Tech Mahindra Jobs for Freshers
- Handle the patient call with professionalism and sympathy.
- Communicate fluently in English and at least one regional language (Bengali, Hindi, Marathi, or Gujarati).
- Help patients with booking appointments or answer questions through calls and emails.
- O accorded the patient’s details in the system, accurately updated.
- Keep the ban and follow the login hour with a break schedule.
- Work in rotational innings according to the process requirements.
- Provide excellent customer service with patience and active hearing.
Preferred skills:- Tech Mahindra Jobs for Freshers
- Strong communication skills in English and regional languages.
- Good hearing and understanding ability.
- The ability to maintain cool, professional interaction with patients.
- Expanded with strong data accuracy.
- Neutral Indian pronunciation with clear oral skills.
- Faith and ability to build positive relations with patients.
- Proficiency in customer service best practices.
Benefits & Perks
- Health insurance for you and your family.
- Free food facility to keep you energetic.
- Access to a cafeteria with several food options.
- Office cab and shuttle services for trouble-free travel.
- Gym on site to support health and fitness.
- Professional degree assistance to encourage higher education.
- Skill development and job training program.
FAQs
Q1. Who can apply for this role at Tech Mahindra?
Any person with an HSC, graduation, or post-graduation qualification may apply. Good communication skills are preferred in English and a regional language (Bengali, Hindi, Marathi, or Gujarati).
Q2. What is the workplace for this role?
The job is based at Tech Mahindra Limited, Electronic City Phase II, Bangalore, Karnataka.
Q3. Does this work in a home or office-based role?
This is an office position from one work.
Q4. What are the hours of work?
Male employees should be flexible with 24/7 shift windows. Women employees will work on the rotational day shift (10-hour login between 6 am and 9 am).
Q5. How many working days are there?
Employees will work 5 days, 2 roti off a week.
Q6. What kind of training will be provided?
Yes, candidates will get the process and soft skill training before it goes live on the call.
Q7. What are the main responsibilities in this job?
The role involves handling patient calls, booking appointments, answering questions through call/email, and updating the patient’s information accurately.
Q8. Are employee benefits offered?
Yes, benefits include health insurance, office cab/shuttle, free food, cafeteria, gym use, and professional degree assistance.
About Company:- Tech Mahindra Jobs for Freshers
Tech Mahindra is a major global technology company that believes in combining innovation with human values. With a strong presence in more than 90 countries, the company provides IT services, counseling, and professional process outsourcing solutions in various industries. In Tech Mahindra, whatever we do is in our hearts. Our mission is not only to provide top-class solutions to customers, but also to empower employees with the right opportunities to grow individually and professionally.
For customer service roles, especially in healthcare projects, Tech Mahindra emphasizes sympathy, accuracy, and reliability – ensuring that every conversation makes a difference. We offer a workplace that is diverse, inclusive, and growth-oriented, where freshers and experienced professionals can make equally meaningful careers. By joining us, you will be part of a global community run by innovation, cooperation, and excellence.
[apply_button link=”https://www.naukri.com/job-listings-customer-support-associate-voice-process-tech-mahindra-bengaluru-0-to-1-years-220825028097″ company “Tech Mahindra”]
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