Tech Mahindra jobs for freshers in Hyderabad | New Recruitment 2025 | Apply Now

Tech Mahindra jobs for freshers in Hyderabad, Tech Mahindra is hiring for the role of Service Desk – International Voice (Technical Support), offering a dynamic possibility for people with robust verbal exchange and hassle-fixing capabilities. In this function, you may handle technical queries from global clients, imparting well-timed and powerful assistance for software, hardware, and connectivity troubles. Ideal candidates need to possess good English-speaking competencies, a simple understanding of IT and networking ideas, and a customer-first mindset. This function is best for freshers and experienced candidates looking to develop in a worldwide IT aid environment. Join Tech Mahindra and build your tech support profession.

Tech Mahindra jobs for freshers in Hyderabad Overview

• Company:-Tech Mahindra
• Salary:- Not Disclosed
• Qualification:– UG, PG
• Experienced:- 0 – 1
• Work Mode:- WFO/WFH
• Job Type:- Full Time

Tech Mahindra jobs for freshers in Hyderabad

Tech Mahindra is actively recruiting freshers in Hyderabad for diverse access-degree positions throughout IT, BPO, and technical guidance domains. Openings consist of roles like Service Desk – International Voice (technical aid), Customer Support – Non-Voice, and Chat Process Executives. New joiners will receive structured training, mentoring, and hands-on publicity to international structures and equipment from day one. The best applicants are graduates with sturdy communication skills, primary laptop literacy, and a customer-centric attitude. With possibilities for career progression, overall performance-based rewards, and supportive work surroundings, Tech Mahindra gives freshers a robust basis to construct a thriving profession in India’s top-rated IT and offerings hub. Apply now!

About the Role

The Service Desk – International Voice (Technical Support) role at Tech Mahindra is right for people captivated with providing extraordinary customer service in a global environment. As a part of the technical aid crew, you may cope with voice-based interactions with global customers, addressing queries and resolving technical troubles associated with software, hardware, or network connectivity. This is an excessive-strength position requiring brilliant verbal exchange abilties, a logical method to trouble-fixing, and the potential to multitask successfully. It offers a notable possibility to construct a tech-centered profession even as working in a professional, rapid-paced, and growth-oriented corporation.

Responsibilities Tech Mahindra jobs for freshers in Hyderabad

• Serve as the first factor of contact for worldwide customers in search of technical assistance over the cellphone.
• Accurately diagnose and troubleshoot hardware, software programs, and network troubles primarily based on standard working approaches.
• Log client interactions in the gadget, identify complicated problems to better guide ranges when necessary, and follow up for resolution. Tech Mahindra jobs for freshers in Hyderabad
• Provide real-time solutions through guiding clients via step-by-step procedures to restoration troubles.
• Maintain an excessive level of consumer pride employing ensuring active, polite, and professional communication always.
• Collaborate with group contributors and percentage understanding to improve career performance.
• Stay updated with new products, gear, and help techniques.
• Meet or exceed key performance indicators (KPIs) along with name decision fee, reaction time, and purchaser comments scores.
• Adhere to first-rate and compliance requirements in every interaction. Tech Mahindra jobs for freshers in Hyderabad
• Demonstrate strong ownership and obligation for patron concerns and their resolution.

This function requires a keen interest to detail, adaptability to converting patron desires, and the potential to work in rotational shifts, inclusive of night shifts.

Who Can Apply?

This opportunity is open to graduates and undergraduates (any circulation) with a ardour for era and customer interplay. Freshers and candidates with up to two years of revel in in customer support or technical assist are endorsed to apply.

Eligibility Criteria:

• Must possess exquisite verbal conversation capabilities in English.
• Should have a simple understanding of pc structures, net connectivity, and troubleshooting.
• Willingness to work in 24/7 rotational shifts, which include night shifts and weekends.
• Strong interpersonal abilities and the potential to address strain at some point of excessive call volumes.
• Ability to study quickly and adapt to new structures and gear. Tech Mahindra jobs for freshers in Hyderabad
• Candidates should be immediate joiners or able to be part of within a quick notice period.
• Previous experience in a BPO/technical aid/voice system will be an added gain.

Applicants have to also have a quiet work surroundings and basic system necessities (if making use of for a WFH function). Candidates from Hyderabad or inclined to relocate are preferred.

Why Apply?

Tech Mahindra offers a rewarding career direction in worldwide client and technical support. This role offers you a platform to increase important communication, problem-solving, and technical abilities, all within a well-established company environment. With ordinary schooling, clear career paths, and a subculture that values mastery and innovation, you’ll gain experience that sets you up for long-term success.

You’ll also experience competitive salaries, overall performance incentives, and task stability with one of India’s top IT offerings organizations. Whether you’re a fresher or a person restarting your career, this is a first-rate opportunity to embark on your journey inside the tech industry.

Apply Now:- Click here

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