Tech Mahindra Technical support for fresher in Hyderabad | ₹ 3-6 Lacs P.A. | 0 – 5 years | September 2024 | Apply Now |
Tech Mahindra Technical support for fresher
Tech Mahindra Technical support for fresher is hiring for the function of Technical Support (Service Desk) to provide efficient and powerful IT guide services to its global customers. This role involves troubleshooting technical issues, resolving provider table tickets, and offering answers for software program, hardware, and network issues. As part of a committed team, you may supply spark off help and make sure excessive consumer delight. The role gives 5-day paintings weeks, offering a balanced work-existence agenda. Ideal candidates may have strong communique competencies, technical information, and the potential to work in a fast-paced surroundings while making sure timely difficulty resolution.
- Company:-Tech Mahindra
- Salary:- ₹ 3-6 Lacs P.A.
- Qualification:–Graduation Not Required
- Experience:-0 – 5 years
- Job Type:- Full Time
- Location :- Hyderabad
Tech Mahindra Technical support for fresher Job Description:-
Tech Mahindra Technical support for fresher Hiring Department at Amazon:-
Tech Mahindra Technical support for fresher your primary responsibility could be responding to consumer requests throughout diverse channels, including smartphone, e mail, and chat. You will troubleshoot and resolve technical problems, starting from fundamental level 1 to some degree 2 problems, related to hardware, software, and working structures inclusive of Windows, Mac OS, and Android. Additionally, you will provide after-hours on-call guide for pressing technical worries.
Tech Mahindra Technical support for fresher your position includes supporting quit-user devices which include computers, printers, routers, and switches, and operating with retail industry-particular system like Point-of-Sale (POS) and Zebra gadgets. You will take care of IT wreck-restore requests from customers, imparting quick resolutions or escalating complex problems to the perfect teams. Remote troubleshooting and technical problem-solving may be crucial elements of your every day responsibilities.
Tech Mahindra Technical support for fresher in addition to technical aid, you will additionally carry out post-resolution comply with-united statesto make sure purchaser delight and record the decision system. Contributing to expertise articles and refining help procedures will assist preserve efficiency and effectiveness throughout the provider desk. Your proactive method and technical knowledge will ensure excellent help and client pleasure on this dynamic position.
Benefits at Tech Mahindra :-
Competitive Compensation
- Enjoy a competitive income and basic overall performance-based totally bonuses that replicate your statistics and contributions Tech Mahindra Technical support for fresher.
Career Development
- Access to professional schooling programs, certifications, and non-prevent reading possibilities to decorate your talents in IT useful resource and technical troubleshooting.
Work-Life Balance
- Benefit from a five-day work week and bendy schedules, allowing you to maintain a healthy paintings-existence balance even as fulfilling your professional obligations Tech Mahindra Technical support for fresher.
Health and Wellness
- Comprehensive medical health insurance plans, inclusive of scientific, dental, and imaginative and prescient coverage, collectively with wellbeing applications to help your physical and intellectual nicely-being.
Global Exposure
- Work with customers across various industries, imparting technical manual to a worldwide purchaser base and gaining treasured global enjoy.
Inclusive Work Culture
- Join a numerous, inclusive, and collaborative paintings surroundings that fosters creativity, innovation, and teamwork.
Employee Recognition
- Be diagnosed in your hard paintings and contributions via employee recognition packages and performance incentives Tech Mahindra Technical support for fresher.
About Tech Mahindra
Tech Mahindra Technical support for fresher is a main global company of IT offerings and commercial enterprise system outsourcing answers, serving a huge range of industries including telecommunications, healthcare, retail, and finance. Part of the Mahindra Group, the corporation operates in over ninety countries, leveraging modern technologies like AI, cloud computing, and device getting to know to pressure digital transformation. Tech Mahindra is devoted to handing over modern, purchaser-centric answers while fostering a way of life of inclusion, sustainability, and non-stop mastering. With a focal point on worker development and a robust worldwide presence, Tech Mahindra is devoted to assisting businesses thrive in the virtual age.
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