- Tech Mahindra Walk In Drive – Job Description
- Job Title: Multiple Positions
- Company: Tech Mahindra
- Job Role: Customer Support Executive / Technical Support Associate
- Employment Type: Full-Time
- Salary: INR 3-6/-LPA
- Location: Multiple Locations
- Experience Level: Freshers & Experienced candidates
About the Company:
Tech Mahindra is an international chief in IT and Business Process Outsourcing (BPO) services, offering modern-day solutions in IT consulting, software software program offerings, and customer control.
Known for its dynamic painting lifestyle and international client network, Tech Mahindra presents enough increased possibilities for every fresher and professional professional.
Job Responsibilities: Tech Mahindra Walk in Drive
The duties of the applicants may also range barely based totally really on the characteristic provided at some level in the stroll-in stress, including Customer Support or Technical Support.
For Customer Support Executive:
- Manage inbound and outbound calls professionally to treat consumer queries.
- Handle customer courtroom instances and offer accurate answers inner considered one-of-a-kind timelines.
- Ensure an immoderate diploma of consumer satisfaction with the useful resource of manner of keeping exquisite interactions.
- Document consumer interactions and replace records in the CRM gadget.
- Provide product and service-associated information to help clients efficaciously.
For Technical Support Associate:
- Provide technical help and troubleshooting for consumer troubles associated with software program software or services.
- Resolve hardware and software application-associated queries via name, chat, or e-mail.
- Coordinate with internal groups to make certain escalated problems are resolved properly away.
- Maintain sturdy information of enterprise products to manual clients correctly.
- Ensure compliance with commercial enterprise business enterprise policies and issuer-stage agreements (SLAs).
Eligibility Criteria: Tech Mahindra Walk in Drive
- Education: Any graduate (B.A., B.Sc., B.Com, B.Tech, and so on.).
- Experience: Open to freshers and skilled candidates (0-three years).
- Language Skills: Proficiency in English is compulsory; information on neighborhood languages is a plus.
- Technical Skills: Basic know-how of computer systems; familiarity with MS Office is preferred.
- Soft Skills: Strong conversation competencies, patron dealing with functionality, and hassle-solving mindset.
Additional Benefits: Tech Mahindra Walk in Drive
- Training: Extensive education on procedures and equipment supplied.
- Shift Allowance: Extra pay for night shifts (if relevant).
- Work Environment: Positive, team-based completely total manner of existence with boom possibilities.
- Incentives: Performance-based certainly incentives and rewards.
- Transport Facility: Cab offerings for nighttime shifts.
Documents to Carry for Walk-In
Updated resume (multiple copies).
Government-issued ID proof (Aadhar, PAN, Passport).
Two passport-period pix.
Copies of educational certificates and enjoy letters (if applicable).
Why Join Tech Mahindra walk in drive?
Exposure to international customers and advanced technologies.
Fast-tune career boom with everyday upskilling opportunities.
Dynamic painting tradition with a focus on worker well-being.
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