Tech Mahindra Walk-in-Interview: Tech Mahindra is hosting a MEGA WALK-IN DRIVE for Customer Support Associate roles at their Noida office (B-19, Sector-62). The drive runs from Sep 23rd to Sep 28th, 2024. Candidates are advised to carry their updated resumes and be organized for on-the-spot interviews. This is a splendid opportunity for those trying to kickstart their careers in dynamic artwork surroundings. Don’t pass over your chance to enroll in Tech Mahindra!
- Position: Customer Support Executive
- Salary Range: ₹1.70 LPA to ₹2.80 LPA
- Employment Type: Full-Time, Permanent
- Location: Noida, Ghaziabad, Delhi / NCR
- Company: Tech Mahindra
- Experience: 0 – 4 years
- Qualification: Graduate
Interview Details:
Date & Time: 23 September – 28 September, 9.30 AM – 5.30 PM
Venue: B-19, Tech Mahindra, NOIDA Sector-62 OPPOSITE TO DME COLLEGE (NEAREST METRO SEC -62 ) Ashish Srivastav – 8287158035
Contact – Ashish Srivastav ( 8287158035 )
About Company:
Tech Mahindra is a main Indian multinational generation business enterprise that gives IT services and solutions, such as consulting, software improvement, and commercial agency method outsourcing. Founded in 1986, it is a part of the Mahindra Group and serves severa sectors, which incorporate telecommunications, healthcare, and finance. With strong attention to virtual transformation and innovation, Tech Mahindra leverages advanced technologies like AI and IoT to supply price-pushed answers for its worldwide customers.
Job Description:
As a Customer Support Executive at Tech Mahindra, your primary obligation is probably to deliver nice resolutions to patron queries whilst retaining an immoderate degree of customer satisfaction. The characteristic requires powerful communique and trouble-fixing abilties, making sure that every client interaction is treated with care and professionalism.
Key Responsibilities:
Customer Interaction:
- Provide properly timed and powerful resolutions to client inquiries and troubles.
- Engage with clients via numerous conversation channels, collectively with smartphones and chat.
Shift Flexibility:
- Work in a 24/7 environment, which can also additionally embody rotating shifts.
- Flexibility to conform to specific walking hours as required.
Team Collaboration:
- Collaborate with organization participants to enhance provider fine and decorate the overall purchaser revel in.
- Participate in group meetings and education training to live updated on strategies and recommendations.
Documentation:
- Maintain accurate facts of purchaser interactions and transactions.
- Provide feedback on purchaser traits and problems to govern for non-stop development.
Requirements
Educational Background: Open to all graduates, which incorporates freshers. Undergraduates with enjoy also are welcome to apply.
Experience:
- Prior enjoyment in a customer support or BPO environment is desired but no longer compulsory.
- Candidates with at least 6 months of documented BPO revel in can be given desire.
Skills:
- Excellent verbal and written communication abilities.
- Strong interpersonal abilties to efficiently interact with customers.
- Problem-solving abilities to cope with purchaser court docket times and offer wonderful resolutions.
Availability: Immediate joiners are desired for this feature.
Compensation:
Salary: The salary package ranges from ₹1.70 LPA to ₹2.80 LPA, depending on experience and qualifications.
Application Process:
Interested candidates can apply by:
Walk-In: Attend the walk-in interview at the specified location during the event dates.
Resume Submission: Drop your updated resume at the venue, ensuring to mention ‘Ashish Srivastav’ at the top for identification.
Pre-Interview Communication: It is recommended to text or call Ashish Srivastav at the provided number before attending the walk-in to confirm your participation.
Benefits at Tech Mahindra:
Health and Wellness Programs: Comprehensive medical insurance, nicely-being duties, and mental health guide to make certain popular nicely-being.
Flexible Work Arrangements: Options for remote artwork, flexible hours, and artwork-lifestyles balance recommendations that cater to numerous worker desires.
Learning and Development: Access to education packages, workshops, and certifications to enhance abilties and professional increase.
Employee Recognition Programs: Initiatives that celebrate worker achievements and contributions, fostering a way of lifestyle of appreciation and motivation.
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