Tech Mahindra Walk in Interview in Lucknow for the position of IT Help Desk Support. The role includes offering technical assistance, resolving IT-related queries, and assisting customers with troubleshooting. Candidates must have a Bachelor’s Degree, strong verbal exchange abilities, and a patron-centered mindset. This complete-time function allows working with a leading IT services corporation, gaining hands-on enjoyment in IT guide. Salary info isn’t disclosed. Ideal for candidates in search of a dynamic IT assist table position in Lucknow.
- Role: IT Help Desk Support
- Location: Lucknow
- Company: Tech Mahindra
- Salary: Not Disclosed
- Qualifications: Bachelor’s Degree
- Job Type: Full Time
About Tech Mahindra:
Tech Mahindra is a main international IT offerings and consulting agency, part of the $21 billion Mahindra Group. Specializing in digital transformation, cloud, cybersecurity, and synthetic intelligence, Tech Mahindra serves clients all through diverse industries, which include telecommunications, healthcare, and finance. With a presence in over 90 worldwide places, the business enterprise focuses on handing over innovative technology solutions and helping organizations beautify operational typical performance. Tech Mahindra is known for its patron-centric method, fostering a culture of collaboration, inclusivity, and non-prevent increase.
Job Description:
The IT Help Desk Support function at Tech Mahindra consists of presenting technical assistance to customers, troubleshooting hardware and software program problems, and resolving client inquiries. The position calls for robust hassle-solving abilties, relevant conversation capabilities, and an important knowledge of IT structures. Candidates ought to be able to work under stress and ensure a well-timed choice of technical issues.
Responsibilities:
- Provide technical help to customers through cell telephone, e-mail, or chat.
- Troubleshoot hardware, software programs, and community issues.
- Diagnose and treat technical issues in a properly timed way.
- Escalate complex troubles to better-level useful resource organizations.
- Maintain information on assist tickets and resolutions.
Education:
- Minimum qualification: Bachelor’s diploma in IT, Computer Science, or associated discipline.
- Fresh graduates may be considered with applicable talents.
Skills:
- Strong verbal exchange and customer support skills.
- Basic know-how of IT structures, networks, and software program troubleshooting.
- Problem-solving skills and hobby to element.
- Familiarity with ticketing systems and technical documentation.
Benefits:
Competitive earnings and overall performance-based truly incentives.
- Health insurance and special employee advantages.
- Opportunities for career boom and capacity improvement.
- Work-lifestyles stability and supportive group surroundings.
Why Join IT Help Desk Support at Tech Mahindra?
- Career Growth: Opportunities for capacity development and development within the IT agency.
- Global Exposure: Work with customers from numerous industries and advantage of international experience.
- Work-Life Balance: Flexible strolling hours and a supportive team environment.
- Training & Development: Ongoing schooling to decorate technical and mild capabilities.
- Competitive Benefits: Attractive income, medical insurance, and employee perks.
- Reputable Company: Be part of a primary international IT services provider with a strong music file.
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