Teleperformance Freshers Walk in Drive: Teleperformance (TP) is conducting a Mega Walk-In Drive for Non-Voice Hindi Read and Write roles. Candidates should be gifted in analyzing and writing Hindi and have excellent communique talents.

Job Description: Teleperformance Freshers Walk in Drive
Company: Teleperformance
Location: Ambit IT Park, Chennai
Experience Level: 0 – 3 years
Salary: ₹2.25 Lacs – ₹2.75 Lacs P.A.
Qualification: Any Graduate

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About Company:

Teleperformance is a worldwide leader in purchaser revel in control, providing outsourced services to groups throughout diverse industries. With a presence in over eighty countries, TP grants customer service, technical assistance, and other business manner outsourcing answers. Known for its cognizance of innovation, employee schooling, and operational excellence, Teleperformance caters to customers in sectors like telecom, healthcare, banking, and retail.

Teleperformance Freshers Walk in Drive Job Description:

Teleperformance is currently seeking dynamic and passionate individuals for a Non-Voice Process in Chat Support, specifically for candidates proficient in Hindi (Read and Write) and with a good understanding of English. As part of this role, you will handle customer queries and concerns via email and chat, ensuring timely and effective resolution to maintain high levels of customer satisfaction.

Key Responsibilities:

Primary Communication Channel: You could be answerable for resolving customer issues via written communique channels which include e-mail and chat. This consists of addressing purchaser queries, troubleshooting issues, and imparting solutions in Hindi and English.

Provide Timely Resolutions: Ensure that all queries are addressed promptly, keeping a short turnaround time. The aim is to provide green customer support whilst upholding the nice standards of the agency.

Customer Satisfaction: You will recognize consumer enjoyment by delivering clean, well-mannered, and expert conversation. Your responses will without delay impact purchaser delight and loyalty.

Maintain Records: Proper documentation of customer interactions, answers provided, and any compliance with-up moves may be essential to ensure consistency and powerful communication with different departments.

Skills and Qualifications:

Key Skills:

Excellent Written Communication: Proficiency in Hindi (Read and Write) is mandatory, and a sturdy knowledge of English verbal exchange is also required. You need to be able to convey solutions and explanations absolutely and efficaciously in each language.

Problem-Solving: You must own strong analytical abilities, allowing you to understand customer issues and provide accurate solutions in a well-timed way.

Customer-Oriented Attitude: An ardor for supporting human beings and a commitment to delivering remarkable customer service is vital. You have to be empathetic and affected person with customers, understanding their wishes and concerns.

Multitasking Abilities: Being able to control more than one conversation immediately at the same time as preserving the first-rate of responses is fundamental to fulfillment on this position.

Qualifications:

Educational Requirement:
Graduation is mandatory. Any degree from a recognized university will be considered.
Experience:
Fresher candidates as well as those with up to 3 years of experience in similar roles are welcome to apply. Experience in BPO, customer support, or chat/email support roles will be an added advantage.
Technical Skills:
Basic computer knowledge and familiarity with internet-based tools and platforms are required. You should be comfortable using email and chat systems for communicating with customers.

How to Apply for Teleperformance Freshers Walk in Drive?

Interested candidates can apply directly through the Teleperformance careers portal or by contacting the HR representative, HR Selvi at 8929793687. or Attend The Mega Walk-in Drive in Ambit IT Park- Chennai. The Walk-in Drive is scheduled to take place soon, so don’t miss the chance to apply!