Teleperformance Job Vacancies for Freshers | Best Opportunity
Teleperformance Job Vacancies: Teleperformance is hiring Customer Support Executives to help customers with inquiries, clear up troubles, and offer excellent provider. Candidates should have robust verbal exchange talents, a client-centric mindset, and the capability to work in fast-paced surroundings. Prior revel in in customer service is a plus. Immediate openings are available.
- Job Description: Teleperformance Job Vacancies
- Location: Hebbal, Bengaluru
- Salary: ₹1.0 to ₹2.25 LPA
- Company: Teleperformance
- Experience: 0-1 years
- Qualification: Any Graduate
- Employment Type: Full-time, Permanent
- Openings: 200 positions
About Company:
Teleperformance is a worldwide leader in consumer enjoy manipulation, offering super outsourcing solutions across numerous industries. With a presence in over eighty worldwide locations, the enterprise organization specializes in customer support, technical help, and virtual services, ensuring seamless interactions for customers worldwide. Teleperformance employs a large group of experts, leveraging advanced technology and a consumer-centric method to supply top-notch effects. Their commitment to innovation, first-rate provider, and employee development has made them a trusted partner for corporations around the globe.
Teleperformance Job Vacancies Job Description:
The Customer Support Executive at Teleperformance handles client inquiries, resolves troubles, and ensures satisfaction through powerful verbal exchanges in English and Malayalam. Open to freshers, the placement calls for incredible interpersonal competencies, adaptability, and multitasking. It’s a full-time, office-based total function in Bengaluru with 6-day workweeks, offering ₹15,000 take-home profits and professional growth possibilities in dynamic and supportive surroundings.
Key Responsibilities:
Customer Interaction: Handle inbound and outbound calls to cope with purchaser inquiries, complaints, and requests.
Problem Resolution: Identify customer issues and resolve them in a properly timed and professional manner.
Product/Service Knowledge: Maintain deep expertise of the corporation’s services and products to efficiently help clients.
Data Entry: Accurately record purchaser interactions and update purchaser statistics within the employer’s device.
Collaboration: Work cautiously with group members and exceptional departments to provide the most beneficial answers and improve patron revel.
Quality Assurance: Follow all company guidelines and tips to make certain an immoderate diploma of career excellent.
Adherence to Schedule: Be punctual in attending shifts and adhering to the painting schedule.
Customer Satisfaction: Strive to supply great service, making sure purchaser satisfaction and loyalty.
Skills Required:
- Communication Skills: Excellent verbal and written communication competencies in English and Malayalam are important for powerfully interacting with clients.
- Customer Focused: Strong commitment to imparting terrific customer service and a willingness to go above and beyond to meet client needs.
- Problem-Solving Ability: Ability to fast understand client troubles and professionally locate powerful solutions.
- Multitasking: Ability to address multiple patron inquiries and duties simultaneously without compromising splendid.
- Attention to Detail: Ability to efficiently document purchaser statistics and problem resolutions.
- Team Player: Ability to work correctly in a team environment, collaborating with others to meet group goals.
- Flexibility: Willingness to paint in precise shifts, which include night-time shifts for male candidates, and morning shifts for lady candidates.
- Adaptability: Ability to adapt to new processes, systems, and technology fast.
Qualifications:
Education:
- Any Graduate or Undergraduate can apply.
- Freshers with no prior work experience are welcome to apply.
Experience: No prior experience required. Freshers and candidates with 0 to 1 years of experience can apply.
Skills:
- Proficiency in English and Malayalam.
- Strong verbal exchange skills, both verbal and written.
Benefits at Teleperformance:
Competitive Salary: Teleperformance offers appealing pay packages to make certain employees are properly compensated for their talents and willpower.
Health & Wellness: Comprehensive healthcare blessings, collectively with medical, dental, and imaginative and prescient coverage, promoting widespread worker well-being.
Career Growth: Opportunities for professional development through schooling packages, inner promotions, and management development projects.
Work-Life Balance: Flexible work schedules and far-flung work options, allow personnel to preserve a healthy stability amongst personal and professional lifestyles.
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