- Teleperformance Job Vacancies for Freshers
- Job Title: Customer Support Executive (Fresher)
- Company: Teleperformance
- Location: Multiple Locations in India
- Job Type: Full-time
- Experience: 1-12 months (Freshers welcome)
- Shift: Rotational (Day and Night Shifts)
- Salary Range: ₹18,000 – ₹25,000 in step with month
About Teleperformance:
Teleperformance is an international leader in patron revel in management, strolling in over eighty nations. It gives purchaser care, technical help, and lower back-workplace services to top agencies throughout industries like finance, telecom, retail, and healthcare.
With an emphasis on human-centric values, Teleperformance is an exquisite starting point for freshers searching to construct careers in customer service.
Key Responsibilities: Teleperformance Job Vacancies for Freshers
1. Customer Interaction:
- Provide extremely good customer support through smartphone calls, emails, or chat.
- Address queries, issues, and complaints correctly whilst ensuring consumer satisfaction.
2. Product Support:
- Offer records and troubleshoot problems related to products or services.
- Collaborate with other agencies for technical or billing-associated troubles.
3. Process Adherence:
- Follow commercial enterprise employer rules, techniques, and workflows strictly.
- Ensure that provider stages and KPIs (Key Performance Indicators) are met.
4. Documentation:
- Maintain correct facts of client interactions and trouble resolutions within the CRM machine.
- Prepare precise reports for observe-up or escalations as required.
5. Team Collaboration:
- Work closely with institution members to percentage first-rate practices and constantly decorate provider shipping.
Required Skills and Qualifications: Teleperformance Job Vacancies for Freshers
- Educational Qualification: Minimum of a graduate diploma in any area (BA, B.Com, B.Sc, BBA, and so on.).
- Communication Skills: Proficiency in English (verbal and written). Knowledge of additional nearby languages is a bonus.
- Soft Skills:
Strong interpersonal skills with the capacity to address clients civilly and professionally.
Problem-fixing mindset and interest in detail.
Computer Knowledge: Basic information about MS Office devices and CRM software programs.
Flexibility: Willing to paint in rotational shifts, such as weekends or holidays.
Benefits and Perks: Teleperformance Job Vacancies for Freshers
- Training Program: Comprehensive on-the-job education for product expertise and clean abilties.
- Performance Incentives: Additional incentives based on man or woman and group universal performance.
- Career Growth Opportunities: Fast-music merchandising packages available for immoderate-acting personnel.
- Employee Engagement: Fun sports, crew outings, and rewards packages to foster a wholesome painting environment.
- Health and Wellness: Medical coverage and assistance for properly-being applications.
How To Apply for Teleperformance Job Vacancies for Freshers?
- Walk-in Interview: Freshers can attend walk-in interviews at distinctive Teleperformance places of work.
- Online Application: Alternatively, applicants can post their resumes on the employer’s career portal or through activity portals like Naukri, LinkedIn, or Indeed.
Why Join Teleperformance Job Vacancies for Freshers?
Teleperformance offers a dynamic and supportive artwork environment that encourages freshers to broaden crucial customer service talents. With sufficient learning possibilities, attractive perks, and clean career boom paths, it’s miles an exquisite area to kick begin an expert journey.
This function at Teleperformance affords a gateway to thrilling professional possibilities inside the customer support organization, wherein freshers can have a look at, broaden, and thrive with an international corporation.
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