- Teleperformance Jobs in Bangalore
- Position Title: Customer Support Executive / Technical Support Associate / BPO Voice & Non-Voice Process
- Company: Teleperformance
- Location: Bangalore, India (Work from Office/Hybrid opportunities relying on assignment)
- Degree: Any Graduate Can Apply
- Experience: 0-3 Years of Experience
Company Overview:
Teleperformance is an international leader in digitally incorporated business organisation offerings, delivering high-quality customer enjoy, technical useful aid, and lower returned-place of business services to a number of the world’s biggest and most reputable corporations. With a strong presence in over 80 countries, on the side of an unexpectedly increasing operation in India, Teleperformance is dedicated to excellence, range, and worker well-being. The Bangalore office is one of its vital hubs, providing dynamic professional opportunities in a vibrant and inclusive environment.
Job Summary: Teleperformance Jobs in Bangalore
Teleperformance India is presently hiring active and customer-focused experts for its Bangalore centre. The characteristic involves managing patron queries through voice, chat, or e-mail structures relying on the gadget (home or global). Candidates need to have great verbal exchange talents, a willingness to observe, and a client-first mindset.
Key Responsibilities: Teleperformance Jobs in Bangalore
- Handle inbound and/or outbound calls, emails, or chats associated with customer service, billing, product queries, or technical issues.
- Resolve customer problems effectively and correctly at the same time as retaining a splendid customer enjoy.
- Provide appropriate answers and options within the remaining dates and comply with the bargain to ensure choice.
- Maintain facts of purchaser interactions and transactions.
- Understand customer wishes and display empathy and professionalism in interactions.
- Meet day by day and monthly performance objectives, which include reaction time, accuracy, and purchaser pride metrics.
- Adhere to business organisation recommendations and confidentiality agreements.
Eligibility Criteria: Teleperformance Jobs in Bangalore
- Education: Minimum 12th skip or Graduate from any circulate.
- Experience: Freshers and experienced applicants are welcome to apply.
- Communication: Strong verbal and written conversation skills in English (knowledge of community languages is an advantage for home techniques).
- Technical Skills: Basic computer know-how and typing abilties.
- Shift Timings: Rotational shifts for international techniques, together with night-time shifts; constant day shifts for pick-up domestic roles.
- Age Limit: 18 years and above.
Preferred Candidate Attributes:
- Passionate about handing over first-rate customer service.
- Ability to work under strain and manage stress effectively.
- Flexible to conform to converting system desires and taking walk-in hours.
- Team participant with a proactive technique.
- Prior BPO/customer service/technical help experience is a plus, however, not compulsory.
Hiring Process: Teleperformance Jobs in Bangalore
- Walk-in/Online Application: Apply through the professional portal or attend a walk-in strain at the Bangalore office.
- Screening: Initial screening of communication capabilities and historical past.
- Assessment: Written or online flair and typing test.
- HR Interview: Evaluation of candidate suitability and feature alignment.
- Operations Interview: Interaction with approach leaders for final choice.
- Offer Letter: Selected candidates receive a copy of the offer and onboarding facts.
Why Join Teleperformance in Bangalore?
- Be a part of a worldwide leader with a showed track record.
- Enjoy a supportive place of work culture and possibilities for growth.
- Get publicity to global clients and dynamic commercial corporation approaches.
- Contribute to large consumer reviews that make a difference.
How to Apply for Teleperformance Jobs in Bangalore?
Interested applicants can visit the Teleperformance India careers web page or stroll in on the Bangalore branch with an updated resume and valid ID evidence. Interviews are held from Monday to Saturday, 10:00 AM to 4:00 PM.
Conclusion: Teleperformance Jobs in Bangalore
Teleperformance in Bangalore gives more than just an undertaking—it’s a gateway to a profitable profession in customer experience and digital support. Whether you are a brisker or an expert, that may be a remarkable opportunity to grow with a good multinational brand identified for its people-first tradition. Join now and be a part of something exceptional.
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