- Job Description: Teleperformance Lucknow Vacancy
- Position: Customer Support Executive (Voice/Non-Voice Process)
- Company: Teleperformance
- Degree: Any Graduate Can Apply
- Salary: INR 3-7/-LPA
- Location: Lucknow, Uttar Pradesh
- Employment Type: Full-Time
- Experience: 0-3 years of Experience
About Teleperformance:
Teleperformance is an international leader in patron revel in management and commercial enterprise system outsourcing. With a sturdy presence in over 80 nations, we offer answers to the arena’s biggest organizations in the course of numerous industries. At our Lucknow region, we reason to deliver wonderful company and create possibilities for private and expert increase.
Roles and Responsibilities: Teleperformance Lucknow Vacancy
As a Customer Support Executive, you’ll be the voice of the corporation, supplying help to customers and ensuring their pride.
- Customer Interaction: Handle consumer inquiries via calls, emails, or chat in a professional and friendly manner.
- Issue Resolution: Resolve consumer problems associated with merchandise, offerings, billing, or technical assistance effectively and successfully.
- Documentation: Maintain particular statistics of consumer interactions, court docket cases, and resolutions using an organization-furnished software program.
- Collaboration: Coordinate with inner teams for escalations or particular customer goals.
- Adherence to Policies: Follow Teleperformance’s suggestions and tactics, ensuring compliance with facts privateness and protection standards.
- Feedback: Identify regions for development in strategies and offer feedback to beautify carrier fantastic.
Eligibility Criteria: Teleperformance Lucknow Vacancy
- Education: Minimum qualification of twelfth pass. Graduates are preferred.
- Experience: 0-3 years of enjoy in customer support, BPO, or an associated field. Freshers with high-quality communique competencies are welcome.
- Language Skills: Proficiency in English and Hindi. Knowledge of more close by languages is a plus.
- Technical Skills: Basic laptop records and the ability to apply purchaser control systems.
Other Requirements: Teleperformance Lucknow Vacancy
- Strong problem-fixing and multitasking competencies.
- A customer-centric method with staying energy and empathy.
- Willingness to artwork in shifts, which incorporates weekends and public vacations.
Work Environment and Benefits: Teleperformance Lucknow Vacancy
- Competitive income with overall performance-primarily based incentives.
- Comprehensive training to decorate your skills and information.
- Opportunity to work with a global leader inside the outsourcing corporation.
- Friendly and inclusive artwork subculture.
- Health insurance and different worker benefits.
- Career increase opportunities with normal appraisals and promotions.
Shift Details:
Rotational shifts, which consist of day and night time time shifts.
Weekly offs (rotational).
Application Process: Teleperformance Lucknow Vacancy
- Walk-In Interviews: Candidates can go to our Lucknow place of business with their updated resumes and a passport-period picture for an on-spot interview.
- Online Application: Submit your software through the actual Teleperformance profession portal.
- Screening: Shortlisted applicants will go through an initial screening spherically observed through a manner of technical and HR interviews.
Why Join Teleperformance Lucknow Vacancy?
- Be a part of a globally recognized enterprise company that values capabilities and diversity.
- Gain professional publicity and education in a brief-paced artwork environment.
- Avail opportunities for career development and talent improvement.
Contact Information: Teleperformance Lucknow Vacancy
Address: Teleperformance Office, Lucknow (Exact deal with furnished upon software).
Helpline: +91 XXXXX XXXXX
Email: hr@teleperformance.Com
Embark on a worthwhile adventure with Teleperformance in Lucknow and make a difference in customers’ lives at the same time as building an achievement career. Join us these days!
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