- Job Description: Teleperformance Vacancy in Mumbai
- Position: Customer Support Executive
- Company: Teleperformance
- Salary: Rs. 23,400 – 57,800- Per Month
- Degree: Any Graduate Can Apply
- Location: Mumbai, Maharashtra
- Employment Type: Full-Time
- Experience: 0-2 years of Experience
Teleperformance Vacancy in Mumbai:
Teleperformance, a global leader in purchaser enjoy manipulation, is hiring enthusiastic and dedicated people for the placement of a Customer Support Executive in their Mumbai area.
This is an excellent possibility for candidates looking to expand their careers inside the thriving commercial enterprise company method outsourcing (BPO) enterprise at the same time as jogging in professional and supportive surroundings.
Key Responsibilities: Teleperformance Vacancy in Mumbai
1. Customer Interaction:
- Handle patron queries, troubles, and lawsuits efficiently through numerous verbal exchange channels (phone, electronic mail, chat).
- Provide accurate and whole facts approximately products or services.
2. Problem Resolution:
- Identify purchaser troubles and remedy them without delay.
- Escalate complex problems to the proper branch at the same time as ensuring client delight.
3. Quality Assurance:
- Maintain superb company standards.
- Adhere to company protocols, suggestions, and trendy standard performance metrics.
4. Data Management:
- Accurately record customer interactions and transactions.
- Maintain confidentiality of consumer facts.
5. Team Collaboration:
- Work carefully with team people to achieve collective goals.
- Participate in group conferences and schooling periods to enhance capabilities and live up to date on new techniques.
Eligibility Criteria: Teleperformance Vacancy in Mumbai
- Education: Minimum of an excessive school diploma or same (graduate preferred).
- Experience:
Freshers are welcome.
Previous experience in customer service or related roles is a plus. - Language Proficiency:
Fluent in English (verbal and written).
Additional talent in nearby or worldwide languages is great.
Skills: Teleperformance Vacancy in Mumbai
- Strong communication and interpersonal abilties.
- Basic computer skills and familiarity with CRM devices.
- Ability to multitask and cope with stress in a fast-paced environment.
Perks and Benefits: Teleperformance Vacancy in Mumbai
- Competitive earnings bundle.
- Performance-primarily based totally incentives.
- Health coverage and different employee benefits.
- Comprehensive training and improvement packages.
- Opportunity for profession development inside a global corporation.
- Collaborative and inclusive workplace lifestyle.
Work Schedule: Teleperformance Vacancy in Mumbai
- Flexible going for walks hours, which include rotational shifts and weekend shifts.
- On-web page role with a modern-day and snug workplace setup in Mumbai.
Why Join Teleperformance Vacancy in Mumbai?
- Be a part of a globally identified organization with a presence in over 80 worldwide locations.
- Work in a dynamic environment that prioritizes employee boom and development.
- Contribute to turning in top-notch consumer memories for worldwide beauty customers.
How To Apply for Teleperformance Vacancy in Mumbai?
Interested applicants are recommended to apply immediately by submitting their up-to-date resumes to [company email/portal]. Shortlisted candidates may be contacted for an initial telephonic screening observed through the way of an in-man or woman or digital interview.
Teleperformance is an identical opportunity agency. We welcome applicants from numerous backgrounds and make certain truthful hiring practices.
Take your career to the subsequent diploma through the way of becoming a member of Teleperformance’s colorful group in Mumbai!
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