Teleperformance Walk in Drive in Chennai 2025: Teleperformance is accomplishing a Walk-in Drive in Chennai from 9th to 18th May 2025 for the role of Kannada Retention Executive. Graduates with 6 months to 2 years of experience in customer service and fluency in Kannada are eligible. The position gives day shifts, tour and accommodation benefits for outstation applicants, and outstanding professional development opportunities.
- Company: Teleperformance
- Salary: 50,000-2.25 Lacs P.A.
- Location: Chennai
- Qualification: Any Graduate
- Experience: 1-2 years
- Job Type: Full-time
About Company:
Teleperformance is a global client leader enjoy management, offering a huge variety of services throughout diverse industries, along with telecom, e-commerce, healthcare, and financial services. With a strong recognition of providing notable customer service, Teleperformance operates in over 80 countries, employing thousands of specialists globally. Known for its diverse work tradition, innovation, and commitment to employee development, Teleperformance gives awesome career boom opportunities, aggressive benefits, and a dynamic environment for both freshers and skilled professionals.
Teleperformance Walk in Drive in Chennai 2025 Job Description:
The Kannada Retention Executive at Teleperformance will interact with existing customers to cope with issues, prevent churn, and ensure long-term customer satisfaction. Responsibilities encompass managing patron calls/emails, identifying reasons for dissatisfaction, offering tailored solutions, and reading consumer facts to song retention tendencies. The role additionally entails participating with sales and aid teams. Candidates ought to have 6 months to two years of experience in customer support, fluency in Kannada, and sturdy problem-solving and communication capabilities. Graduation is obligatory.
Key Responsibilities:
As a Kannada Retention Executive, you may tackle many responsibilities focused on improving customer enjoy and ensuring client loyalty. Below are the principal responsibilities:
- Engage with customers over incoming and outgoing calls or emails to understand their concerns.
- Identify motives for patron dissatisfaction and provide appropriate resolutions to preserve the client.
- Offer product enhancements, exchange plans, or incentives in which relevant to save you from churn.
- Collaborate with inner groups, which include income, product, and guide, to ensure a seamless client experience.
- Maintain accurate data of client interactions and examine trends for carrier development.
- Deliver periodic reports on purchaser feedback, retention data, and customer consequences.
These obligations play a important position in shaping a advantageous emblem picture for the agency and improving standard purchaser retention metrics.
Key Skills Required:
If you’re making plans to attend the Teleperformance Walk in Drive in Chennai 2025, right here are the critical skills you’ll need to succeed:
- Proficiency in Kannada: Fluency is mandatory as you’ll be managing Kannada-speaking customers.
- Excellent Communication: Both verbal and written communication competencies are important.
- Customer-Centric Attitude: A cognizance of purchaser pleasure and provider excellence.
- Problem-Solving Abilities: The Capability to solve problems correctly and logically.
- Negotiation Skills: Convincing customers to continue using the provider.
- Attention to Detail: Analyze trends and pinpoint underlying patron issues.
- Adaptability: Comfortable operating in a fast-paced and dynamic environment.
Possessing these abilties will put you well for a hit stint as a retention government and enhance your chances at some stage in the Teleperformance Walk in Drive for Graduates.
Qualifications and Eligibility:
Teleperformance is inviting graduates who meet the following criteria to attend the walk-in:
- Education: A Graduation in any discipline is obligatory.
- Experience: 6 months to 2 years of experience in customer support, consumer servicing, or retention roles.
- Language Requirement: Fluency in Kannada is non-negotiable.
- Industry Background (Preferred): Experience in BPO, Telecom, E-Commerce, or Subscription-primarily based services can be an added advantage.
Whether you are a latest graduate or someone seeking to shift to a customer-centric role, the Teleperformance Walk in Drive in Chennai 2025 offers a treasured possibility to advantage exposure in a main global BPM company.
Perks and Benefits:
Teleperformance ensures its employees are well taken care of. Here are the benefits presented:
- Free Travel Support: One-way journey (Flight/Train/Bus) organized by the organisation for selected outstation candidates. (Not relevant to applicants from Tamil Nadu).
- Accommodation: 7-day stay furnished for outstation candidates in the course of onboarding.
- Infrastructure: Access to fashionable facilities such as a cafeteria, gym, education facilities, and recreational areas.
- Growth Opportunities: Internal Job Posting (IJP) packages and Jump applications encourage professional growth inside the agency.
- Statutory Benefits: Includes all felony and business enterprise-provided employment benefits.
The Teleperformance Walk in Drive in Chennai 2025 guarantees extra than only a task — it opens the door to an extended-term career path with continuous learning and upskilling possibilities.
Why Join Teleperformance?
Teleperformance is a globally identified name inside the Business Process Management (BPM) space. With a presence in over eighty international locations and a team of workers of more than four hundred,000 professionals, TP offers a solid platform for profession boom.
Here’s why you need to attend the Teleperformance Walk in Drive for Graduates:
- Career Security in a worldwide agency with sturdy HR policies.
- Skill Development through non-stop training applications.
- Inclusivity and Diversity in the place of work.
- Recognition and Rewards for top performers.
- Global Opportunities for increase and mobility.
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