Teleperformance Walk in Interview for Freshers: Teleperformance (TP) is engaging in a walk-in interview for a Customer Support Associate. The function entails managing client queries, offering assistance, and making sure of pride. Candidates with superb conversation talents and a passion for customer support are recommended to use. Visit the TP workplace for the interview.
- Job Role: Customer Support Associate
- Company: Teleperformance (TP)
- Salary Range: 2.5 LPA – 4.0 LPA
- Location: Mohali( Sahibzada Ajit Singh Nagar )
- Experience Required: 0 – 3 years
- Openings: 100
- Employment Type: Full Time, Permanent
Interview Details:
Date & Time: 14th October – 16th October , 9.30 AM – 5.30 PM
Venue: Sahibzada Ajit Singh Nagar,Mohali
Contact – Afreen Manzoor ( 9320613279 )
About Company:
Teleperformance is a global chief in outsourced clients who enjoy control and call middle services. Founded in 1978, it operates in over 80 international locations, supplying multilingual help to companies across numerous industries, consisting of telecommunications, healthcare, banking, and retail. Teleperformance specializes in consumer care, technical help, virtual answers, and lower back-workplace offerings, helping companies decorate their purchaser engagement. With a focus on innovation and era, it serves more than 1,000 customers globally, using over 420,000 human beings to deliver incredible customer interactions.
Teleperformance Walk in Interview for Freshers Job Description:
As a Customer Support Associate, you will be instrumental in coping with patron inquiries, offering information approximately our services and products, and ensuring a high stage of service shipping. Your capacity to set up rapport and keep high-quality interactions with clients will be key to your fulfillment in this role.
Key Responsibilities Of Customer Support Associate:
Customer Interaction: Efficiently manipulate and resolve consumer queries via voice calls, ensuring a positive experience and maintaining high carrier standards.
Information Provision: Provide correct data about services and products to clients, ensuring clarity and understanding.
Issue Resolution: Resolve client troubles with a customer-first mindset, specializing in pleasure and powerful answers.
Relationship Building: Establish sturdy rapport with clients through friendly and positive interactions to encourage loyalty and repeat commercial enterprise.
Record Maintenance: Maintain precise and correct facts of purchaser interactions, documenting queries, problems, and resolutions to aid destiny interactions.
Escalation Management: Escalate complicated issues to the applicable teams for additional help, making sure of well-timed resolution and customer pleasure.
Compliance: Follow business enterprise techniques and remain compliant with rules to make sure consistency and professionalism in provider transport.
Product Knowledge: Stay informed about the ultra-modern updates in products and services, making sure you offer clients the maximum modern-day records.
What We’re Looking For:
Educational Qualification: Minimum 10+2 qualification is obligatory.
Experience: Open to freshers and candidates with up to three years of enjoy in customer support; however, candidates with earlier revel in at Teleperformance are not eligible.
Age Requirement: Candidates should be inside the age variety of 18 to 33 years.
Communication Skills: Strong written and verbal verbal exchange capabilities in English are critical for effective client interplay.
Problem-Solving Abilities: A strong consciousness of offering top-notch consumer reports with the capacity to become aware of and solve troubles effectively.
Technical Skills: Familiarity with customer support equipment or voice help structures is a plus.
How to Apply for Teleperformance Walk in Interview for Freshers:
Benefits at Teleperformance:
Comprehensive Health Coverage: Including medical, dental, and imaginative and prescient plans.
Career Development Programs: Opportunities for education, talent enhancement, and internal promotions.
Work-Life Balance: Flexible running hours and options for remote work in positive roles.
Employee Well-Being Programs: Including intellectual health aid, well-being initiatives, and fitness programs to ensure healthful work surroundings.
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