- Job Description: Teleperformance Work From Home
- Company: Teleperformance
- Degree: Any Graduate Can Apply
- Salary: Rs. 21,000 – 40,000/- Pm
- Location: WorkFrom Home
- Experience: Freshers/Experienced Both Eligible
Position Overview: Teleperformance Work From Home
Teleperformance is in search of dedicated and patron-oriented individuals to join our group as Work From Home Customer Service Representatives. In this role, you will be the primary point of contact for our customers, presenting manuals and solutions to their inquiries, making sure an unbroken and high-quality purchaser revels in.
As part of our virtual crew, you will have the ability to paint from the consolation of your property while preserving an excessive degree of professionalism and dedication.
Key Responsibilities: Teleperformance Work From Home
1. Customer Support:
- Handle incoming consumer calls, emails, and chats professionally and effectively.
- Address customer inquiries, problems, and issues regarding services or products.
- Provide accurate records and treatment of client complaints in a well-timed manner.
- Follow up with customers to make sure their troubles are resolved to their delight.
2. Problem-Solving:
- Identify patron desires and offer customized solutions.
- Troubleshoot technical issues and offer step-with the resource of-step help to clients.
- Escalate complex issues to the first-rate departments while essential.
- Use crucial thinking competencies to remedy troubles independently, balancing customer pride with commercial enterprise company regulations.
3. Product Knowledge:
- Stay updated on modern-day product capabilities, offerings, and agency regulations.
- Communicate product information efficaciously to clients.
- Guide customers on a manner to apply services and products to fulfill their goals.
4. Data Management:
- Accurately record customer interactions and transactions inside the agency’s CRM device.
- Maintain confidentiality and safety of purchaser statistics.
- Analyze consumer comments and offer insights to enhance products and services.
5. Team Collaboration:
- Collaborate with team participants and different departments to decorate ordinary customer support.
- Participate in virtual organization meetings, training periods, and ongoing professional improvement.
- Share wonderful practices and contribute to an excessive quality institution environment.
Qualifications and Skills: Teleperformance Work From Home
- Education: A high college diploma or equal is needed; a few university coursework or a degree is a plus.
- Experience: Previous revel in in customer service, call middle, or an associated vicinity is preferred.
- Technical Skills: Proficient in using laptop structures, CRM software programs, and digital conversation gear. Familiarity with troubleshooting simple technical troubles is a plus.
- Communication Skills: Excellent verbal and written communication abilities in English. The capacity to speak sincerely and empathetically is critical.
- Problem-Solving Skills: Strong analytical and trouble-fixing abilties with a focus on patron pride.
- Adaptability: Ability to work in a brief-paced, changing environment. Flexibility to work in particular time zones, together with evenings, weekends, and vacations, as wanted.
Why Join Teleperformance Work From Home?
- Remote Work Flexibility: Enjoy the ease of working from domestic, saving time and expenses associated with commuting.
- Supportive Environment: Join a business enterprise that values its personnel and gives ongoing schooling and professional improvement possibilities.
- Diverse and Inclusive Culture: Work in an international enterprise that celebrates variety and fosters an inclusive artwork environment.
- Career Growth Opportunities: Teleperformance offers severa career paths and possibilities for improvement inside the organization.
- Competitive Compensation: Receive a competitive income, blessings bundle deal, and performance-based incentives.
How To Apply for Teleperformance Work From Home?
Interested applicants have to put up their resume and a cowl letter highlighting their relevant experience and competencies.
Selected candidates will undergo a virtual interview manner, consisting of an evaluation of technical and conversation abilties.
Conclusion: Teleperformance Work From Home
The Work From Home Customer Service Representative feature at Teleperformance is a terrific opportunity for folks who are passionate about assisting others and searching out a bendy painting environment.
If you’ve got the specified abilities and a purchaser-first attitude, we inspire you to use and end up part of our dynamic group. Teleperformance is dedicated to presenting a supportive and tasty painting experience, wherein you could broaden every in my opinion and professionally.
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