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- Job Title: Digital Relationship Executives
- Company: Teleperformance
- Category: Operations
- Employment Type: Full-time
- Location: Noida, Gurgaon, Kolkata, Mumbai, Bangalore, Ahmedabad & Hyderabad
- Qualification: Graduate / Undergraduate (Any stream)
- Experience: Freshers can apply
- Language: English (Written & Verbal)
- Industry: BPO / Banking / Customer Service
About Teleperformance Work From Home Job:-
Teleperformance Work From Home Job is open for graduates and undergraduates. You will manage calls from Premium account holder customers regarding Banking Products, customer service problems, and generate leads for banking products like Personal Loan, Home Loan, General Insurance, Credit Card, Auto Loan, etc.
Key Responsibilities:-
- Relationship Management: Develop and strengthen customer relationships through effective relationship management in accordance with business goals
- Client Outreach: Manage the portfolio through client outreach and continuous monitoring of client relationships, including product, portfolio, and banking needs
- Customer Service and Sales: Up-selling, cross-selling, providing regular market information and updates to customers. Efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customers’ banking requirements
Required Skills:-
- Highest value for the customer always – willingness to help, demonstrate ownership, and attention to details
- Ability to convey messages effectively (Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability)
- Ability to understand customer problems and provide solutions or information as per company policies and processes
- Ability to compose grammatically correct, concise, and accurate paragraphs
- Good understanding of etiquette for written communication
- Basic Knowledge of computers is a must
About Teleperformance:-
Teleperformance is a global leader in digital business services, providing customer experience management, digital transformation, and business process outsourcing solutions to companies worldwide.
Why Join Teleperformance?
- Freshers eligible to apply
- Multiple location options (7 cities)
- Banking domain exposure
- Relationship management and sales skills development
- Competitive compensation
How to Apply?
Apply online through the Teleperformance Careers portal for this Teleperformance Work From Home Job opportunity.
Click Here To Apply Now
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