- Job Title: Ticketing Executive
- Company: EaseMyTrip
- Degree: Any Graduate Can Apply
- Salary: Rs. 25,000 – 32,000/- PM
- Location: Work From Home
- Experience: Freshers/Experienced Both Eligible.
Introduction:
EaseMyTrip, a main tour company, is presently seeking dynamic and motivated people to join our group as Ticketing Executives. If you’ve got a passion for tour, tremendous conversation skills, and a keen eye for elements, this could be the proper possibility for you.
In this role, you will be answerable for facilitating seamless tour studies for our customers by coping with ticketing approaches efficiently.
Job Overview: Ticketing Executive
As a Ticketing Executive at EaseMyTrip, your primary obligation could be to control the up-to-end ticketing procedure for our clients. This consists of but is not restrained to reserving flights, issuing tickets, supplying facts on travel options, and ensuring client satisfaction.
You will paint carefully with different crew participants and departments to deliver an excessively popular service.
Key Responsibilities:
1. Flight Booking:
- Handle flight reservations for customers, ensuring accuracy in statistics and adherence to airline guidelines.
- Provide professional advice on travel options, such as routes, layovers, and price-effective answers.
2. Ticket Issuance:
- Process ticket transactions accurately and effectively.
- Ensure all vital information is provided to clients, such as flight info, baggage facts, and tour regulations.
3. Customer Service:
- Assist customers with inquiries related to ticketing, flight schedules, and tour regulations.
- Resolve purchaser troubles promptly and professionally, preserving an excessive level of client pleasure.
4. Communication:
- Communicate correctly with customers and internal teams, offering well-timed updates on booking fame and addressing any concerns.
- Collaborate with airlines and different journey companions to ensure smooth coordination and problem decisions.
5. Documentation:
- Maintain correct statistics of all ticketing transactions and consumer interactions.
- Ensure compliance with enterprise regulations and business enterprise regulations in documentation.
6. Sales Support:
- Upsell extra offerings inclusive of tour insurance, hotel resorts, and transportation services.
- Identify possibilities to beautify the consumer’s travel enjoyment through cost-introduced services.
7. Team Collaboration:
- Collaborate with colleagues in distinctive departments to streamline techniques and beautify universal purchaser pleasure.
- Participate in training classes to live updated on enterprise tendencies and employer guidelines.
8. Quality Assurance:
- Conduct everyday assessments on ticketing approaches to ensure accuracy and compliance.
- Implement enhancements in methods to beautify performance and decrease errors.
9. Adaptability:
- Stay knowledgeable about changes in travel policies, airline rules, and enterprise traits.
- Quickly adapt to new technology and software updates relevant to the ticketing technique.
Qualifications and Skills:
- Education: Minimum of a high college diploma; extra certification in journey and tourism is a plus.
- Experience: Proven experience in a comparable function, with a music document of successful ticketing and customer support.
- Communication Skills: Excellent verbal and written communique abilities. Multilingual competencies are an advantage.
- Detail-oriented: Strong interest in detail to ensure accurate ticketing and documentation.
- Customer Focus: Dedication to presenting wonderful customer support and resolving problems efficiently.
- Team Player: Ability to work collaboratively in a team surroundings.
- Problem-Solving: Strong trouble-solving talents, with the capacity to assume for your toes and find creative solutions.
- Tech-Savvy: Proficient in the use of ticketing software programs and different relevant gear. Comfortable studying and adapting to new technology.
Benefits:
Joining EaseMyTrip as a Ticketing Executive comes with several advantages designed to aid your private and professional boom. Our complete advantages bundle includes aggressive compensation, performance-based total incentives, and opportunities for professional development. Employees also enjoy fitness and well-being benefits, including medical insurance and wellness packages.
Additionally, as part of the EaseMyTrip team, you may have to get entry to travel discounts and perks, allowing you to discover interesting destinations at reduced fees. We foster a collaborative and inclusive work lifestyle, promoting teamwork and continuously gaining knowledge.
Conclusion:
At EaseMyTrip, we’re dedicated to supplying wonderful and inclusive painting surroundings. Joining our team as a Ticketing Executive gives you the possibility to be part of a developing agency in the journey enterprise.
If you are obsessed with tours, have exceptional communication abilities, and thrive in dynamic painting surroundings, we invite you to apply for this exciting opportunity and make a contribution to the success of EaseMyTrip.
How to Apply:
To follow for the Ticketing Executive position at EaseMyTrip, please follow these steps:
- Visit our Careers Page: Go to our official internet site and navigate to the Careers or Jobs phase.
- Search for the Position: Look for the Ticketing Executive function inside the list of available opportunities.
- Submit Your Application: Fill out the software shape, presenting accurate and updated statistics regarding your qualifications and experience.
- Application Review: Our HR team will cautiously evaluate your software. Shortlisted candidates will be contacted for similar interviews or tests.
Join EaseMyTrip and embark on a worthwhile profession within the travel industry, in which your ardor for travel and dedication to excellence can thrive.
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