Job Overview: Virtual Relationship Manager
The Company is hiring an experienced Branch Sales Manager (B2B) to strengthen its sales and client relationship operations within the BPM / BPO industry. This role is ideal for professionals who have a strong background in relationship management, digital sales, and customer engagement, especially within fast-paced service environments such as BPOs and call centers.
As a Branch Sales Manager, you will be responsible for managing and maintaining client relationships through digital platforms while driving revenue growth through strategic sales initiatives. You will play a key role in developing sales strategies, identifying new business opportunities, and ensuring high levels of customer satisfaction. The position requires close collaboration with internal teams to align sales efforts with overall business objectives.
The role demands strong communication, analytical thinking, and the ability to manage multiple priorities efficiently. Candidates with experience in CRM tools, digital marketing, and enterprise B2B sales will find this role particularly rewarding. This is a full-time, permanent opportunity offering career growth, professional training, and a comprehensive benefits package.
Highlights (Summary)
- Role: Branch Sales Manager (B2B)
- Industry: BPM / BPO
- Department: Sales & Business Development
- Employment Type: Full Time, Permanent
- Role Category: Enterprise & B2B Sales
- Work Environment: Fast-paced, client-focused
- Key Focus: Relationship management and digital sales
- Growth-oriented role with leadership exposure
- Competitive salary and performance-based growth
- Strong employee benefits and learning opportunities
Eligibility Criteria
To be eligible for the Branch Sales Manager (B2B) role, candidates must meet the following requirements:
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Education
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UG: Any Graduate
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PG: Any Postgraduate (preferred but not mandatory)
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Experience
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Proven experience in a similar sales or relationship management role
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Prior experience in the BPO / Call Centre / BPM industry is highly preferred.
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Professional Requirements
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Strong understanding of digital sales and marketing principles
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Experience managing enterprise or B2B clients
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Familiarity with CRM tools and digital platforms
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Core Competencies
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Excellent communication and interpersonal skills
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Strong problem-solving and analytical abilities
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Ability to work under pressure and meet deadlines
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Key Roles & Responsibilities
As a Branch Sales Manager (B2B), your key responsibilities will include:
- Managing and maintaining long-term client relationships through digital channels
- Developing and executing effective sales strategies to achieve business targets
- Providing excellent customer service and ongoing client support
- Identifying upselling and cross-selling opportunities
- Collaborating with cross-functional teams to drive overall business growth
- Analyzing market trends and competitor activities to identify new opportunities
- Ensuring timely resolution of client issues and escalations
- Maintaining accurate client data using CRM tools
- Monitoring sales performance and preparing regular reports
- Strengthening the company’s brand presence in the B2B market
- Building a deep understanding of the company’s products and services
- Ensuring customer satisfaction and long-term account retention
Skills Required
Key Skills
- Relationship Management
- B2B Sales
- Digital Marketing
- Customer Service
- CRM Management
- Communication & Interpersonal Skills
- Sales Strategy Development
- Client Engagement
- Market Analysis
- Problem Solving
Preferred Skills
- Experience in BPO or BPM sales
- Knowledge of enterprise sales cycles
- Ability to manage multiple accounts
- Data-driven decision-making skills
- Team collaboration and leadership abilities
Salary & Benefits
Salary
- Salary will be competitive and based on experience
- Attractive performance-based incentives
- Opportunities for annual salary growth
Benefits
The Company offers a comprehensive benefits package, including:
- Health insurance coverage
- Office cab/shuttle facility
- Cafeteria and free meals
- Office gym access
- Job and soft skill training programs
- Professional growth and learning opportunities
- Supportive and employee-friendly work environment
Selection Process
The selection process for the Branch Sales Manager (B2B) role typically includes:
- Resume shortlisting
- Initial HR screening
- Sales and domain-specific interview
- Final managerial or leadership discussion
- Offer and onboarding
Candidates with prior BPO or enterprise sales experience may be given preference.
Application Process
Interested candidates can apply through the company’s official careers page or trusted job portals. Ensure your resume highlights:
- Relevant sales and relationship management experience
- Exposure to digital sales and CRM tools
- Achievements in B2B or enterprise sales
- Strong communication and client-handling skills
Applying Online
- Visit the official career portal or job listing platform
- Search for Branch Sales Manager (B2B)
- Complete the application form
- Upload your updated resume
- Submit and track your application status
Why Join Teleperformance Jobs?
Working with the Company offers an opportunity to grow within a dynamic and evolving BPM / BPO environment. The organization values customer-centric thinking, innovation, and teamwork. Employees are encouraged to take ownership of their roles and contribute meaningfully to business growth.
The Company provides a supportive culture that focuses on continuous learning, professional development, and work-life balance. With structured training programs, exposure to enterprise clients, and clear career progression paths, this role is ideal for professionals looking to build a long-term career in B2B sales and relationship management.
About Teleperformance
The Company is a growing player in the BPM / BPO industry, delivering customer-centric solutions to businesses across multiple sectors. With a strong focus on digital transformation, sales excellence, and client engagement, the organization helps enterprises streamline operations and enhance customer experiences.
Driven by innovation and technology, the Company leverages digital tools, CRM platforms, and data-driven strategies to deliver measurable business outcomes. Its services are designed to support clients throughout the customer lifecycle, from acquisition to retention and long-term growth.
The organization believes in empowering its employees through continuous learning, skill development, and leadership opportunities. With a collaborative work culture and a strong emphasis on performance and integrity, the Company has built a reputation as a trusted partner for its clients and a preferred employer for professionals.
By combining industry expertise with a people-first approach, the Company continues to expand its footprint in the BPM / BPO space while offering rewarding careers to its workforce.
Conclusion
The Branch Sales Manager (B2B) role is an excellent opportunity for professionals with experience in sales, relationship management, and digital engagement. With strong growth potential, competitive benefits, and a supportive work environment, this role offers both professional development and long-term career stability in the BPM / BPO industry.
FAQs – Branch Sales Manager (B2B)
Q1. Is BPO experience mandatory for this role?
Ans. BPO or call centre experience is preferred but not mandatory.
Q2. Is this a field or office-based role?
Ans. This is primarily a relationship management and digital sales role.
Q3. What tools are required for this job?
Ans. Experience with CRM software and digital sales tools is preferred.
Q4. Is this a permanent position?
Ans. Yes, it is a full-time, permanent role.
Q5. What is the career growth opportunity?
Ans. There are strong opportunities for leadership and senior sales roles.
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