- Walk-in Drive at Teleperformance from 25th August
- Job Title: Multiple Positions
- Company: Teleperformance
- Degree: Any Graduate Can Apply
- Job Type: Full Time
- Salary: Rs. 20k – 70k/- PM
- Dates: sixteenth August – 25th August 2024
- Time: 10:00 AM – 4:00 PM
- Job Location: Kolkata, India
- Experience: Freshers/Experienced Both eligible
About Teleperformance:
Teleperformance is a globally recognized leader in presenting outsourced omnichannel customer revel in manipulated offerings. With operations in over eighty international places and a body of employees of over 330,000 experts, Teleperformance is devoted to delivering fantastic customer support for a number of the vicinity’s major manufacturers.
The agency prides itself on fostering a dynamic, inclusive, and current place of work lifestyle that promotes career increase and personal improvement.
Key Responsibilities: Walk-in Drive at Teleperformance
1. Customer Interaction:
- Handle inbound and outbound customer calls professionally.
- Provide accurate and well-timed facts to clients regarding merchandise, services, and rules.
- Resolve purchaser queries, court docket times, and troubles courteously and efficiently.
2. Problem-Solving:
- Identify and troubleshoot client issues with the use of trouble-fixing capabilities and business enterprise resources.
- Escalate complicated issues to the proper department for resolution.
- Follow up with customers to make sure that their issues are resolved and that they’re glad with the very last consequences.
3. Data Management:
- Accurately record and update consumer records within the agency’s database.
- Maintain special and accurate statistics of patron interactions, transactions, and complaints.
- Adhere to records safety and confidentiality guidelines to protect customer statistics.
4. Team Collaboration:
- Work collaboratively with institution people and supervisors to benefit character and the corporation’s overall performance goals.
- Participate in organization conferences, training instructions, and remarks discussions.
- Contribute to a powerful group environment by sharing excellent practices and supporting colleagues.
5. Product Knowledge:
- Stay updated on the organization’s merchandise, services, and promotions.
- Provide clients with applicable product tips and pass-promote opportunities based totally on their dreams and alternatives.
- Continuously enhance product facts via ongoing training and self-have observation.
Candidate Profile: Walk-in Drive at Teleperformance
- Education: A minimum of an immoderate college degree or identical is wanted. A bachelor’s diploma in any location is favored but not compulsory.
- Experience: Prior revel in customer service, name center, or an associated vicinity is preferred. However, freshers with robust communique abilties and a willingness to analyze are also endorsed for use.
- Skills:
Excellent verbal and written conversation abilties in English.
Proficiency in the use of computer structures, at the side of Microsoft Office Suite and CRM software program software.
Strong problem-solving capabilities and interest in detail.
Ability to paint in brief-paced surroundings and cope with more than one duty simultaneously.
A top-notch mindset and a customer-centric method to artwork.
Availability: Willingness to artwork in rotational shifts, which includes weekends and vacations, as in keeping with enterprise requirements.
What We Offer: Walk-in Drive at Teleperformance
- Competitive Salary: Attractive income programs with ordinary ordinary overall performance-based incentives.
- Benefits: Comprehensive medical insurance, meal allowances, transportation centers, and other worker blessings.
- Career Growth: Opportunities for professional improvement inside the agency. Teleperformance is devoted to promoting from indoors and gives numerous training packages to beautify your talents and career possibilities.
- Work Environment: A supportive and inclusive painting environment that values variety and encourages creativity and innovation.
- Employee Engagement: Participation in agency-backed sports, company-constructing activities, and popularity applications.
How to Apply for Walk-in Drive at Teleperformance?
Interested candidates are encouraged to wait for the walk-in electricity in the proper region on any of the stated dates. Please carry an up-to-date resume, a valid photo ID, and educational certificates for verification.
Dress in agency casual apparel and be prepared for an on-the-spot interview. Candidates can be required to undergo a quick assessment check as a part of the selection machine.
Location: The particular address for the stroll-in strain can be provided upon registration or inquiry. Candidates are endorsed to attain the venue a minimum of 15 minutes earlier than the scheduled time.
Contact Information:
For any queries concerning the stroll-in pressure or pastime position, please contact the recruitment group at:
Email: hr@teleperformance.Com
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