Teleperformance (TP) is conducting a Walk in Drives in Hyderabad for the function of Customer Support Executive. This is a thrilling possibility for individuals trying to kickstart or develop their careers in customer support. As a Customer Support Executive, you will be responsible for coping with customer queries through phone, email, or chat, resolving problems right away, and ensuring client satisfaction. Ideal candidates have to have appropriate verbal exchange talents, a trouble-solving mindset, and basic pc knowledge. Freshers and experienced experts are welcome to use it. Join Teleperformance, a worldwide leader in customer experience management, and be a part of a dynamic and supportive work environment. Immediate joiners are favored.

Table of Contents

Teleperformance Recruitment Overview

Company:-Teleperformance
Salary:- Not Disclosed
Qualification:– UG, PG
Experienced:- 0 – 1
Work Mode:- WFO/WFH
Job Type:- Full Time

Walk in Drives in Hyderabad

Teleperformance is conserving Walk-in Drives in Hyderabad for Customer Support Executive positions, primarily in voice and non-voice channels. These roles are open to freshers and graduates from any field, offering instant hiring for applicants fluent in English and regional languages. Expectations include handling inbound calls and chats, troubleshooting customer troubles, and using CRM gear, all under shift-based schedules with education provided onsite. Compensation commonly begins around ₹three–4 lakh according to annum, with possibilities for performance bonuses and growth. Teleperformance is an international outsourcing leader with a presence in Hyderabad and an evolving focus on greater worker enjoyment.

About the Role

As a Customer Support Executive at Teleperformance, you’ll be the primary point of contact for clients, responsible for resolving queries via voice and non-voice communication channels. This feature requires great verbal exchange talents, empathy, and a hassle-fixing mindset to ensure client satisfaction. You’ll assist with services or products-associated inquiries, troubleshoot number one troubles, and look at up on customer concerns. Ideal for freshers or people with up to two years of experience, this opportunity gives treasured industry publicity and expert increase interior a globally recognized customer enjoy agency.

Responsibilities Walk in Drives in Hyderabad

Handle customer interactions through inbound/outbound calls, emails, or chat with professionalism and empathy.
Understand and analyze customer desires to provide appropriate solutions and reduce troubles at the same time as critical.
Maintain accurate statistics of purchaser interactions and follow as a great deal as possible to make certain decisions.
Meet performance benchmarks, including exceptional rankings, response time, and purchaser pride rankings.
Stay up to date on product and provider data to provide accurate and prompt assistance. Walk in Drives in Hyderabad
Resolve billing worries, account-related queries, technical aid problems, or desired inquiries.
Work in rotational shifts, including weekends or night hours, depending on business requirements.
Adhere strictly to corporate rules, records protection recommendations, and standard operating procedures (SOPs).
Participate in ongoing education packages for non-stop talent improvement. Walk in Drives in Hyderabad
Collaborate with group contributors and supervisors to enhance service techniques.

This position calls for staying energy, adaptability, and multitasking capabilities at the same time as running in a fast-paced customer support environment.

Who Can Apply?

Candidates with robust communication and interpersonal abilities who enjoy problem-solving and client interaction are recommended to use. The function is open to:

Freshers or applicants with up to 2 years of experience in customer support, BPO, or any voice/non-voice guide roles.
Educational Qualification: Minimum 12th pass. Graduates in any field are desired.

Skills Required:

Fluency in English (compulsory); knowledge of regional languages is a plus.
Basic laptop literacy (MS Office, CRM structures).
Willingness to art work in rotational shifts, at the side of weekends, and during vacations.
Strong listening abilities and attention to detail.

Applicants from Hyderabad or close-by locations are best because of the walk-in requirement, but outstation applicants inclined to relocate can also apply. Those trying to gain experience in a hooked-up, manner-oriented, and international work environment will locate this function an appropriate access point into the consumer experience or BPO enterprise. Immediate joiners are extraordinarily preferred.

Why Apply?

Teleperformance offers a dynamic, inclusive, and supportive work life in which people can grow each in my view and develop professionally. As a worldwide leader in client enjoy, TP affords business enterprise-relevant education, professional development opportunities, and a danger to work with top-tier customers. Freshers get a based totally start, even as skilled experts gain from average performance-driven growth paths.

With bendy work shifts, on-the-spot hiring, and assignment protection, this role is good for all and sundry seeking to begin or enhance a profession in customer service. Plus, walk-in drives mean faster hiring and faster onboarding for endorsed applicants equipped to start right away.

Apply Now:- Click here

More Jobs:-

Note: We are also on WhatsApp, LinkedIn, Google News, and YouTube, to get the latest news updates, Subscribe to our Channels. WhatsApp– Click Here, Google News– Click Here, YouTube – Click Here, and LinkedIn–Click Here. , Telegram – Click Here, and Twitter – Click here