Walk In Interview in Concentrix Kolkata| New Vacancy 2024
- Job Description: Walk In Interview in Concentrix Kolkata
- Company: Concentrix
- Job Title: Multiple Roles
- Salary: INR 3-9/- LPA
- Job Type: Full Time
- Location: Kolkata, India
- Experience: Freshers/Experienced Both Eligible
About Concentrix:
Concentrix is a leading worldwide company of purchaser enjoy (CX) solutions and technology, enhancing business common performance for a number of the arena’s excellent manufacturers collectively with over 90 five Fortune 500 corporations and further than 90 global disruptor customers.
Concentrix offers a stop-to-cease suite of CX solutions together with purchaser engagement, customer care, technical beneficial aid, and client acquisition. Walk In Interview in Concentrix Kolkata
Walk In Interview in Concentrix Kolkata
Concentrix is sporting out a walk-in interview in Kolkata for the place of Customer Service Associate. We are seeking out enthusiastic and prompted individuals to sign up for our organization and make a contribution to delivering remarkable purchaser stories.
Whether you are a more energizing seeking to start your career or an experienced professional seeking new stressful situations, this possibility is ideal for you. Walk In Interview in Concentrix Kolkata
Key Responsibilities:
1. Customer Interaction:
- Handle inbound and outbound calls/chats/emails professionally.
- Provide correct and complete statistics to customers by using the proper techniques/equipment.
- Respond at once to customer inquiries, resolving their troubles and issues efficiently.
2. Issue Resolution:
- Identify and affirm customers’ desires to attain pleasure.
- Provide suitable answers and options in the closing dates and examine as an awful lot as make certain selections.
- Escalate unresolved problems to the proper inner groups.
3. Product Knowledge:
- Stay updated with product understanding, agency offerings, techniques, and policies.
- Educate customers on product capabilities, services, and new offerings.
4. Quality and Compliance:
- Maintain records of patron interactions, approach patron money owed, and record files.
- Follow communique techniques, hints, and regulations.
- Ensure adherence to all remarkable and compliance tips.
5. Team Collaboration:
- Collaborate with enterprise members to meet the collective dreams.
- Participate in training and coaching periods to improve typical performance and abilities.
Qualifications and Skills:
- Education: Minimum qualification is a High School Diploma. A Bachelor’s diploma in any difficulty is favored.
- Experience: Freshers are welcome. Prior revel in customer service or an associated place is a bonus.
- Language Proficiency: Proficiency in English is obligatory. Knowledge of extra languages is a plus.
- Technical Skills: Basic PC understanding and familiarity with CRM systems.
- Soft Skills: Excellent verbal exchange and interpersonal capabilities, strong problem-fixing abilties, and a consumer-centric method.
What We Offer: Walk In Interview in Concentrix Kolkata
- Competitive Salary: Attractive profit package deal cope with popular usual overall performance-based incentives.
- Training: Comprehensive schooling software program application that will help you excel to your function.
- Career Growth: Opportunities for professional advancement within the commercial enterprise corporation.
- Work Environment: Dynamic and inclusive work surroundings with supportive management.
- Benefits: Health insurance, retirement plans, paid days without work, and special worker benefits.
Walk In Interview in Concentrix Kolkata
Documents to Carry:
Updated Resume
Passport-period photographs
Educational Certificates (unique and photocopies)
Government-issued ID evidence (Aadhar Card, PAN Card, and plenty of others.)
How To Apply forWalk In Interview in Concentrix Kolkata?
Interested candidates can walk in without delay to the venue on the required date and time. Ensure you convey all the required files. Upon arrival, you will be required to fill out a software program form and attend a quick orientation session. Shortlisted applicants will undergo a face-to-face interview, found with the resource way of a written evaluation if crucial.
Why Join Concentrix Walk In Interview in Concentrix Kolkata?
Concentrix is a human-centric company in which employees are valued and their contributions are identified. We receive as actual with in fostering a lifestyle of innovation, non-forestall learning, and development. Joining Concentrix is part of a worldwide team that is dedicated to excellence and making a distinction within the international consumer experience.
For any queries regarding the walk-in interview, you could contact our HR branch at [Insert Contact Information].
Note:
Please adhere to all COVID-19 tips and protocols at some stage in the stroll-in interview. Wear a mask and maintain social distancing to ensure a stable and healthful environment for everyone.
We appear in advance to welcome you to the Concentrix circle of relatives!
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