- Chennai Job Vacancy for Freshers
- Job Title: Trainee – Resolution Coordinator (Customer Care)
- Company: Walmart
- Degree: Any Graduate Can Apply
- Salary: INR 3-7/-LPA
- Location: Chennai, India
- Experience: 0-3 Years of Experience
🏢 Company
Walmart Global Tech – Chennai
A cornerstone of the region’s biggest shop, Walmart Global Tech in Chennai serves as a strategic era and purchaser‑care hub. We help international operations at some point of voice, chat, and email channels, ensuring seamless provider for customers, shops, and pals.
🎯 Role Overview: Chennai Job Vacancy for Freshers
As a Trainee Resolution Coordinator, you’re the voice inside the again of Walmart’s customer service. Whether through phone, chat, or e-mail, you’ll guide clients, shops, and friends via trouble decision, device navigation, and fact requests. This complete-time function operates in U.S. Hours (night shifts), with rotating off‑days. It’s satisfactory for graduates eager to start a patron‑centric career.
💼 Responsibilities: Chennai Job Vacancy for Freshers
- Customer Interaction: Manage immoderate volumes of inbound calls, emails, and chats from customers, keep companies, and friends.
- Issue Resolution: Troubleshoot inquiries with the aid of leveraging more than one internal structure, escalating complex issues as needed.
- Communication Excellence: Engage professionally with all stakeholders, ensuring empathetic, smooth, and courteous verbal exchange.
- Multitasking: Juggle simultaneous channels and obligations, maintaining accuracy and composure.
- Documentation: Log and song interactions, ensuring digital statistics meet quality and compliance necessities.
- Service Quality & SLAs: Consistently meet provider-diploma agreements through dependable widespread performance and adherence to strategies.
- Training & Adaptability: Complete compulsory onboarding, upskill continuously, and adapt strategically to evolving goals.
🎓 Qualifications & Skills: Chennai Job Vacancy for Freshers
- Education: Any Bachelor’s diploma from a recognised business institution.
- Experience: Freshers welcome; as plenty as 12–18 months of customer‑provider experience is appropriate.
- Communication: Strong verbal and written abilities in English; professionally conversational tone.
- Typing: Minimum of 25 WPM required.
- Computer Literacy: Proficient in MS Office (Outlook, Word); capable of examining and using assistive devices rapidly.
- Customer Focus: High urgency, empathy, and an ardour for delivering “Extraordinary Customer Care.”
- Problem-Solving: Analytical questioning to deconstruct issues and propose powerful answers.
- Adaptability: Comfortable jogging in dynamic 24/7 surroundings with night shifts and rotating schedules.
🕒 Work Schedule
- Shift Timings: U.S. Hours – usually night shift (rotational weekends and weekly offs).
- Work Location: Hybrid or full-time Office at TECCI Park, Old Mahabalipuram Road, Sholinganallur, Chennai.
💰 Compensation & Benefits
CTC: ₹2.Five–4 LPA for freshers; top-tier programs for skilled buddies (as a good deal as ₹4.25 LPA).
Additional Benefits:
- Structured onboarding & non-preventive schooling
- Inclusive manner of existence with Diversity & Inclusion obligations (e.g., PRIDE, W‑Care)
- Clear overall performance metrics permitting men’s or women’s growth
- Access to intellectual fitness and well-being programs, plus flexible leave policies
🌱 Why Walmart Chennai Job Vacancy for Freshers?
- Global Impact: Join a collection that allows issuer for masses of loads every yr—handling over 10 million contacts consistent with year.
- Career Launchpad: Perfect stepping stone into e-exchange, tech guide, or pass-purposeful roles.
- Inclusive Culture: Thrive in an environment that champions range, equality, and associate well-being.
- Tech & Analytics Exposure: Opportunity to engage with superior guide structures and construct a generation-first attitude.
✔️ How to Apply for Chennai Job Vacancy for Freshers?
- Walk‑In Drives: Regular campus/off‑campus events around Chennai. Example: January 16–18 and June 11–12 at TECCI Park, Sholinganallur.
- Documents: Bring up-to-date resume, Aadhar card, PAN card, and educational certificates.
- Online Applications: Monitor Walmart’s proper careers portal or professional strength announcements for vacancies.
Kickstart your profession with Walmart Chennai—step right into an immoderate-energy, customer-first role in which your voice matters, your growth is nurtured, and your contributions have actual effect. Ready to be a Resolution Coordinator? Apply in recent times!
Let me know if you need assistance tailoring this further—glad to help!
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