Wipro Customer Support Associate in Pune | ₹ 1.75-4 Lacs P.A. | 0-1 years | September 2024 | Apply Now |
Job Overview: Customer Service Executive
Wipro Customer Support Associate in Pune you will be responsible for managing inbound and outbound consumer interactions, addressing consumer queries and concerns with professionalism and performance. This position includes dealing with voice and lower back-workplace techniques, requiring strong communication talents and a very good expertise of MS Office equipment. You will ensure a excessive wellknown of customer support through correctly resolving purchaser issues and preserving a easy, organized paintings surroundings. Regular updates on method information and a focus on continuous development are vital for success. This role offers an opportunity to expand treasured talents in a dynamic, purchaser-centered environment.
- Company:-Wipro
- Salary:- ₹ 1.75-4 Lacs P.A.
- Qualification:–
- Experience:-0 – 1 years
- Job Type:- Full Time
- Location :-Pune
Wipro Customer Support Associate in Pune Job Description
Wipro Customer Support Associate in Pune Hiring for Department :-
Wipro Customer Support Associate in Pune your function will involve both inbound and outbound interactions with clients, ensuring that their queries, requests, and worries are treated right away and professionally. You could be chargeable for handing over exquisite customer service, demonstrating excellent communication talents, and imparting green answers to meet customer needs. The position calls for sturdy pc navigational skills and talent in MS Office to control diverse responsibilities and back-office queues effectively.
Wipro Customer Support Associate in Pune you might be educated across a couple of voice and back-office techniques as required, enabling you to respond to purchaser queries in a timely and accurate manner. Your number one consciousness may be on knowledge consumer worries and appearing consequently, ensuring a smooth and best consumer experience. In addition to this, keeping a smooth and organized paintings surroundings is vital for productivity and performance.
Wipro Customer Support Associate in Pune to reach this role, you ought to constantly update your information of the method and any adjustments to suggestions, regulations, or customer support first-class practices. This will ensure that you stay up to date and geared up to address all interactions successfully. Your capability to paintings in a team, control time successfully, and offer pinnacle-tier customer service will be key to your fulfillment on this dynamic, consumer-facing position.
Preferred Candidate Profile
Wipro Customer Support Associate in Pune the perfect candidate will own splendid written and verbal verbal exchange abilities, with fluency in English and a neutral accessory. You should have the ability to recognize patron concerns, each in writing and over the cellphone, and articulate suitable responses with readability and precision. Proficiency in English, in particular for writing responses in a unfastened-flowing, coherent way, is essential.
Wipro Customer Support Associate in Pune strong telephone abilities are crucial, including active listening, persistence, and the capacity to stay centered at some stage in conversations. You need to exhibit empathy and a natural capacity to help and aid customers, with a commitment to following via on duties. A basic expertise of enterprise systems, along with key procedures, offerings, and enterprise desires, will decorate your effectiveness in the position.
Wipro Customer Support Associate in Pune the function requires flexibility for working in 24×7 shifts and adherence to a 5-day workweek with any 2 days off. Candidates should additionally live within the shipping boundary for commuting comfort.
Perks and Benefits
- Competitive salary
- 5-day paintings week with rotational offs
- Flexible paintings hours with 24×7 shifts
Dont’s
- Poor grammar and language talents
- Inadequate Windows proficiency
- Difficulty in comprehending and speaking efficiently with clients.
About the Company
Wipro Customer Support Associate in Pune the company is a international chief in commercial enterprise process outsourcing (BPO) and customer support answers, imparting quit-to-end services to customers across numerous industries. With a robust recognition on patron pleasure and operational excellence, it leverages current era and a professional body of workers to deliver revolutionary solutions that enhance commercial enterprise overall performance. The employer provides a dynamic work environment that fosters professional boom and improvement, supplying personnel opportunities to work with main worldwide brands. Committed to variety and inclusion, it promotes a subculture of collaboration, non-stop studying, and amazing provider transport throughout its global network Wipro Customer Support Associate in Pune.
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