- Wipro Hiring Customer Service Associate
- Company: Wipro
- Job Location: Office Work
- Salary: Not Disclosed
- Degree: Any Graduate
- Job Type: Full-time
- Experience Level: Freshers
Are you obsessed on handing over exceptional customer support? Wipro, a worldwide leader in technology and consulting, is looking for enthusiastic individuals to join our crew as Customer Service Associates in Pune. This is an thrilling opportunity for applicants eager to paintings in a dynamic, professional environment and develop with a worldwide emblem.
About Wipro Hiring Customer Service Associate
Wipro is a leading worldwide information generation, consulting, and enterprise process offerings enterprise. With a strong commitment to innovation and patron pride, Wipro empowers groups to adapt to the virtual global through cutting-edge solutions. Operating in over 60 countries, Wipro is renowned for its inclusive subculture, focus on worker increase, and emphasis on handing over excellence.
Key Responsibilities Wipro Hiring Customer Service Associate
Customer Interaction:
- Handle inbound and outbound purchaser calls professionally.
- Resolve queries related to products, services, and policies correctly.
- Ensure client pride with the aid of presenting set off and correct responses.
Problem Resolution:
- Troubleshoot consumer troubles and boost unresolved queries to the perfect group.
- Offer tailored answers to meet client wishes.
Documentation:
- Maintain records of client interactions, feedback, and observe-united statesaccurately inside the gadget.
- Provide everyday updates to the crew chief concerning purchaser concerns and insights.
Process Adherence:
Follow business enterprise protocols and make certain compliance with operational suggestions.
Achieve day by day, weekly, and month-to-month overall performance targets.
Skills and Qualifications Wipro Hiring Customer Service Associate
- Education: Graduate or undergraduate candidates can follow.
- Experience: Freshers and candidates with prior customer service enjoy are welcome.
- Communication: Strong verbal and written conversation skills in English.
Skills:
- Good hassle-fixing abilities and a customer-centric approach.
- Proficiency in fundamental pc operations.
- Ability to work efficaciously in a crew environment.
- Flexibility: Willingness to paintings in rotational shifts, including night shifts.
Benefits of Joining Wipro Hiring Customer Service Associate
- Competitive Salary: Attractive reimbursement with overall performance-primarily based incentives.
- Training: Comprehensive training to equip you with the necessary skills for achievement.
- Growth Opportunities: Clear career development paths and improvement packages.
- Inclusive Work Culture: A supportive and collaborative surroundings.
- Work-Life Balance: five-day paintings week with rotational shifts.
How to Apply for Wipro Hiring Customer Service Associate
- Visit the reliable Wipro Careers page or stroll in without delay for an interview.
- Prepare your up to date resume and bring important documents including ID evidence, educational certificates, and passport-sized snap shots.
Why Choose Wipro Hiring Customer Service Associate?
- Joining Wipro method being a part of a global leader devoted to employee achievement and innovation. At Wipro, your thoughts be counted, and your efforts are valued. This function gives a platform to showcase your skills, broaden skills, and construct a protracted-term career in customer support.
Don’t omit this opportunity! Apply now and come to be part of the Wipro family in Pune.
Apply Now:– Click Here
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