Wipro Part-time Work From Home Jobs for Freshers | Apply Now
Wipro Part-time Work From Home Jobs: The Wipro detail-time Customer Service Representative position gives a flexible paintings-from-home function. Responsibilities encompass dealing with consumer inquiries, resolving problems, and imparting product guides through smartphones, chat, or e-mail.
- Job Role: Customer Service Representative – Work from Home
- Company: Wipro
- Salary: ₹31,564–₹53,161 a month
- Location: Kolkata, West Bengal, IN (Remote)
- Job Type: Part-Time
- Years of Experience: 0
About Company:
Wipro is a main worldwide facts generation, consulting, and company procedure offerings enterprise, established in Bengaluru, India. Founded in 1945, Wipro has advanced proper right into a key player in the IT enterprise, imparting offerings in areas like cloud computing, cybersecurity, artificial intelligence, and engineering answers. With a focus on innovation and sustainability, Wipro serves customers through numerous sectors alongside healthcare, banking, and retail.
Job Description: Wipro Part-time Work From Home Jobs
Wipro, a worldwide chief in era and consulting, is looking for endorsed people to enroll in its Customer Service crew in a chunk-from-domestic potential. This role offers a thrilling opportunity for humans with an access degree, eager to begin a worthwhile career in customer support. As a Customer Service Representative (CSR), you’ll be the primary component of contact for customers, ensuring they get hold of incredible support and assistance.
Key Responsibilities:
Customer Interaction: Respond directly and professionally to client inquiries through phone, email, and chat. Whether addressing concerns, answering questions, or resolving problems, your attention might be on developing an effective purchaser revel in.
Product Knowledge: Develop deep facts about Wipro’s products and services to higher serve clients. Be prepared to offer awesome records and tips that assist clients make knowledgeable choices.
Problem-Solving: Use essential questioning and hassle-fixing talents to remedy patron issues successfully. Whether you’re troubleshooting a technical hassle or clarifying billing concerns, your capability to find solutions quickly could be key to client satisfaction.
Documentation: Ensure correct documentation of patron interactions, comments, and transactions in the organization’s Customer Relationship Management (CRM) device. This streamlines the inner communique and offers an easy record of customer desires.
Collaboration: Work closely with colleagues and distinctive departments to resolve complicated purchaser troubles. Your teamwork will ensure that customers maintain a continuing and satisfactory decision regarding their issues.
Continuous Learning: Participate in schooling and professional development applications to stay updated on new merchandise, services, and customer service strategies.
Requirements:
Education: A high school diploma or equivalent is required. While additional education or certification related to customer service is a plus, it is not mandatory.
Experience: No preceding experience is required. Familiarity with customer service or call middle environments is excellent but not critical, as complete schooling is furnished.
Technical Skills: You ought to be talented with number one computer gear together with Microsoft Office and be cushty the usage of CRM systems. The ability to briefly observe new software program software and equipment may be beneficial.
Soft Skills:
Decision-Making: You’ll want the potential to make brief, well-informed decisions to treat customer issues successfully.
People Management: Strong interpersonal capabilities are essential. You’ll be coping with purchaser relationships and jogging cautiously together with your organization to ensure clean operations.
Benefits at Wipro:
Health and Wellness Programs: Comprehensive medical insurance, well-being tasks, and highbrow fitness manual to sell ordinary well-being.
Flexible Work Options: Opportunities for far-off work and bendy hours to cope with non-public commitments.
Career Development: Access to training applications, mentorship, and belongings for talent enhancement and profession increase.
Retirement Benefits: Competitive retirement plans, which include provident fund contributions and pension schemes, ensure financial protection for personnel.
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