Wipro – walk in International Voice Process in Pune | 0 – 1 years | August 2024 | Apply Now |

Wipro – walk in International Voice Process role includes managing purchaser inquiries, resolving problems, and supplying high-quality aid through telephone verbal exchange. Candidates are expected to have tremendous English communique capabilities, the capacity to handle excessive-strain conditions, and a robust customer support orientation. Responsibilities encompass handling inbound and outbound calls, troubleshooting, and preserving correct facts of patron interactions. Experience in a similar function is favored, but freshers with robust conversation capabilities are also recommended to use. HR Ekata is answerable for coordinating the recruitment system, accomplishing interviews, and making sure the selection of the quality candidates for this position.

Salary :-Not Disclosed
Company :- Wipro
Qualification :- UG: Graduation Not Required
Location :- Pune
Experience :- 0 – 1 years
Job Type :- Full Time, Permanent

Wipro - walk in International Voice Process

Wipro – walk in International Voice Process Job Description:-

Wipro – walk in International Voice Process Hiring for Department :-

Wipro – walk in International Voice Process the International Voice Process position at Wipro consists of offering customer service and assist through cellphone communication to clients primarily based in international places. The key obligations encompass coping with inbound and outbound calls, addressing purchaser inquiries, resolving technical and non-technical issues, and ensuring a high stage of customer satisfaction.

Wipro – walk in International Voice Process candidates for this function must very own wonderful verbal verbal exchange competencies in English, with a sturdy emphasis on readability, fluency, and a neutral accent. The ability to address traumatic situations lightly and professionally is critical. The characteristic calls for energetic listening competencies to apprehend customer worries and the capacity to provide accurate statistics or answers.

Additional duties encompass documenting purchaser interactions because it should be within the device, escalating unresolved issues to higher stages of help, and adhering to corporation guidelines and protocols. The position also can incorporate assembly unique basic overall performance objectives associated to name dealing with time, consumer pride, and problem choice.

Wipro – walk in International Voice Process preferred qualifications encompass preceding experience in a customer support or voice procedure position, no matter the truth that freshers with strong communication skills are also welcome to apply. Basic pc abilities and familiarity with CRM software application are high-quality. Flexibility to art work in certainly one of a kind shifts, including nights, is frequently required to cope with international clients.

Benefits at Wipro :-

1. Professional Growth:

Gain revel in in a worldwide paintings surroundings.
Opportunities for career development inside Wipro.
Exposure to numerous client interactions, enhancing communique and problem-fixing abilities.

2. Compensation and Rewards:

Competitive revenue packages Wipro – walk in International Voice Process.
Performance-based totally incentives and bonuses.
Health insurance and other monetary benefits.

3. Training and Development:

Comprehensive training applications to expand enterprise-specific information.
Regular upskilling opportunities and workshops.
Access to Wipro’s studying platforms for continuous development Wipro – walk in International Voice Process.

4.Work-Life Balance:

Flexible shift alternatives to accommodate distinctive time zones.
Paid day without work and vacations.
Supportive paintings surroundings with a focal point on employee properly-being.

5. Global Exposure:

Interact with global customers, increasing cultural knowledge.
Opportunities to paintings on international projects.
Potential for global travel or relocation based on overall performance and enterprise desires.

About Company :-

Wipro – International Voice Process Limited is a main worldwide data generation, consulting, and commercial enterprise procedure services organization, established in Bangalore, India. With a presence in over 60 international locations, Wipro is thought for its progressive answers and dedication to handing over notable services across various industries, which includes banking, healthcare, retail, and production. The organization leverages modern technologies like artificial intelligence, cloud computing, and cybersecurity to help clients drive digital transformation. Wipro’s body of workers is diverse, with a robust emphasis on sustainability, ethics, and company social duty, making it a relied on partner for corporations global Wipro – International Voice Process.

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