ZOHO Recruitment Technical Support Engineer in Chennai | New Vacancy 2024
Job Title: Technical Support Engineer
Company: ZOHO Corporation
Degree: Any Bachelor’s Degree
Salary: Not Disclosed
Location: Chennai, India
Experience: Experience in technical assistance or a related vicinity favored
Company Overview: ZOHO Recruitment in Chennai for the role of Technical Support Engineer. Corporation is a renowned software program software application improvement company agency enterprise, focusing on growing cloud-based absolutely honest business agency employer applications that enhance the productivity and common performance of institutions. With a purchaser base of over 60 million clients worldwide, ZOHO has set up itself as a pacesetter inside the tech industrial organization corporation.
The company offers a whole suite of merchandise, together with CRM, venture manipulation, invoicing, email advertising and marketing advertising and marketing and advertising and marketing and advertising software program application software, catering to a numerous style of business organization dreams. ZOHO’s electricity of will to innovation, customer pleasure, and sustainability has earned its popularity as a trusted companion for agencies globally.
ZOHO Recruitment of Job Responsibilities for Technical Support Engineer
As a Technical Support Engineer at ZOHO Corporation, you may play a pivotal function in ensuring consumer pleasure through the use of providing high-quality technical help and resolving complicated troubles. Your obligations will embody:
Customer Query Resolution: Answer purchaser queries approximately product talents and skills through cell phone, email, and chat.
Technical Troubleshooting: Efficiently troubleshoot technical troubles endorsed through manner of customers and assist them with in-product and 1/3-celebration configurations.
Case Ownership: Take possession of unresolved times and coordinate with inner organizations to make certain prompt choices.
Collaboration with Teams: Work cautiously with the Engineering and Product Management groups to boom important troubles and offer tips for product enhancement.
Incident Coordination: Coordinate with several internal businesses within the path of an incident, speak the popularity efficaciously till choice.
Performance Metrics: Consistently meet SLA and exceptional key normal everyday performance metrics.
ZOHO Recruitment Need Qualification and Skills for Technical Support Engineer
To qualify for the Technical Support Engineer feature at ZOHO Corporation, candidates need to personal the following qualifications and talents:
Educational Qualification: Any Bachelor’s Degree.
Communication Skills: Excellent verbal and written English conversation competencies.
Attention to Detail: High degree of interest in detail and a strong desire to check.
Flexibility: Willingness to paintings in night time shifts and weekend shifts, each absolutely or on a rotational foundation. Should be bendy with all modes of help, which incorporates e-mail, live chat, and calls.
Technical Experience: Experience in technical assistance, consumer fulfillment, or an associated vicinity, especially with an Email Service Provider, Email Security Software Vendor, or Domain Hosting Provider, can be an added advantage.
Basic Technical Knowledge: Basic records of Networking and Active Directory.
Why ZOHO?
Innovation and Growth: It is ideal for its cutting-edge approach to software software software program application software improvement and non-prevent increase. Working at Company approach, being a part of a dynamic group that is usually on the principle edge of generation.
Global Impact: With a purchaser base that spans the globe, It offers the possibility to paint on merchandise that has a big effect on businesses worldwide.
Employee-Centric Culture: It fosters supportive and inclusive paintings of surroundings in which employees are encouraged to analyze, expand, and make contributions to their fullest functionality.
Comprehensive Benefits: It offers aggressive salaries, fitness blessings, and different perks that ensure the well-being and pleasure of its employees.
Career Advancement: It offers appropriate sufficient opportunities for professional improvement. As you benefit enjoy and show off your abilities, you can skip into extra senior roles and address extra duties.
Summary of ZOHO
Its Corporation is an international leader in offering cloud-based truly organization corporation programs. The enterprise corporation employer’s suite of products permits businesses of all sizes to streamline their operations and beautify productivity. With a focus on innovation, customer pleasure, and sustainability, It has built a sturdy reputation in the tech business enterprise. The commercial enterprise organization’s power of mind to its personnel and clients alike has made it a preferred place of job for tech experts spherical the area.
How to Apply for ZOHO Recruitment 2024?
To observe the Technical Support Engineer characteristics at ZOHO’s Corporation, take a look at the following steps for ZOHO Recruitment :
Prepare Your Resume: Update your resume to recognition in your applicable revel in, skills, and qualifications.
Write a Cover Letter: Craft a cover letter that explains why you’re interested in the Technical Support Engineer feature at ZOHO, and the manner your skills and revel in make you a suitable candidate.
Submit Your Application: Visit the ZOHO careers net internet page and discover the Technical Support Engineer hobby list. Follow the commands to put up your resume and cover letter through the Internet software portal.
Follow-Up: After submitting your software, display your email for any communications from ZOHO concerning the following steps inside the hiring approach.
Don’t bypass this opportunity to join a dynamic and modern group at ZOHO Corporation. Your adventure inside the route of making a massive effect within the tech organization begins off evolve right here. Apply in recent times and turn out to be part of an organization that values innovation, customer pleasure, and employee increase.
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