Zoho Work From Home Jobs for Freshers | Apply Right Now
Zoho Work From Home Jobs for Freshers: Zoho offers remote Technical Support Engineer roles, assisting customers on technical issues, troubleshooting, and product usage guidance. Candidates need sturdy conversation capabilities, technical flair, and familiarity with Zoho merchandise. Responsibilities encompass resolving client inquiries, offering software program application solutions, and ensuring client satisfaction through prompt aid.
- Job Title: Technical Support Engineer (Fresher)
- Company: Zoho
- Location: India (Remote Work)
- Salary: US$20–US$30 per hour
- Job Type: Full-time and Part-time
About Company:
Zoho Corporation is a worldwide software application organization identified for its complete suite of cloud-based total organization programs. Founded in 1996 with the useful resource of Sridhar Vembu, Zoho offers gear for CRM, mission management, collaboration, and productivity, catering to organizations of all sizes. Renowned for its willpower for privacy and independence, Zoho has evolved over forty-five programs to streamline operations throughout industries. With a focal point on innovation and customer-centric answers, Zoho helps hundreds of lots of clients worldwide, constantly increasing its offerings and selling ethical generation practices.
Job Description: Zoho Work From Home Jobs for Freshers
As a Technical Support Engineer, you will work carefully with clients to resolve technical issues and offer beneficial steering on the usage of Zoho’s software products. You will reply to inquiries through various channels, which include phone, email, and chat. Technical Support Engineer function calls for sturdy technical and hassle-solving talents, great conversation capabilities, and a wonderful, customer-centric attitude.
Key Responsibilities:
Customer Assistance: Respond right away to client inquiries through a couple of channels (cellular telephone, e-mail, and chat), handing over wonderful providers with a focus on client pleasure.
Technical Troubleshooting: Identify, diagnose, and clear up technical issues by way of customers. Provide easy, step-by-step assistance to make sure customers can efficiently use Zoho products.
Documentation: Document technical problems, troubleshooting steps, and solutions within the resource database, contributing to a rich knowledge base for destiny reference.
Feature Assistance: Help customers make use of unique software program program capabilities to maximize their experience and fee.
Follow-up and Customer Satisfaction: Follow up with clients to make certain that their troubles have been in reality resolved, keeping an excessive level of satisfaction.
Collaboration: Work with the product improvement institution to record habitual issues and suggest upgrades based on consumer remarks.
Required Skills and Qualifications:
Educational Background: Bachelor’s degree in Computer Science, Information Technology, or an associated area.
Technical Knowledge: A sturdy understanding of number one pc ideas, software applications, and troubleshooting strategies.
Communication Skills: Exceptional verbal and written communique capabilities to provide clear guidance and answers.
Problem-fixing Abilities: An analytical method for diagnosing and resolving technical troubles short and efficiently.
Customer-Centric Attitude: A first-class mindset with staying strong and self-control to supporting clients.
Technical Proficiency: Familiarity with assist software program programs and tools, at the side of primary expertise of networking and net technologies.
How to Apply:
If you’re interested in this exciting opportunity, please apply by visiting Zoho’s careers page and submit your resume along with a cover letter highlighting your interest and qualifications for the role of Technical Support Engineer.
Benefits at Zoho:
Work-Life Balance: Zoho emphasizes flexibility, providing far-off and hybrid artwork options to assist non-public well-being.
Learning and Growth: Employees get hold of ongoing schooling, mentorship, and possibilities to expand abilties in severa areas, fostering non-forestall career development.
Health and Wellness: Zoho gives entire healthcare advantages, nicely-being applications, and health facilities to prioritize worker health.
Inclusive Culture: Known for its supportive, collaborative painting environment, Zoho promotes innovation and values employee contributions at some point of all levels.
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