An Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring excellent customer service, and achieving sales goals. Responsibilities encompass supervising the body of workers, managing inventory, coping with customer inquiries, and making sure the shop complies with commercial enterprise agency guidelines.
Job Role: Assistant Store Manager
Company: Flipkart
Location: Bengaluru
Salary: Not Disclosed
Experience: 1-5 years
Openings: 30
Employment Type: Full-Time, Temporary/Contractual
About Company:
Flipkart is one of India’s foremost e-trade organizations, based in 2007. Initially centered on online ebook sales, it progressed to provide a large variety of products together with electronics, style, home gadgets, and further. Acquired by way of Walmart in 2018, Flipkart is understood for pioneering India’s online shopping for location, presenting revolutionary offerings like cash on delivery and an unbroken shopping experience for tens of thousands and thousands of customers for the duration of the United States.
Job Description:
The Assistant Store Manager at Flipkart’s Express Stores for Blinkit is responsible for overseeing day-to-day operations of more than one place interior a designated region. This feature entails an extensive style of obligations which includes managing inbound and outbound inventory, final-mile operations, manpower management, and maintaining shop’s overall performance.
Key Responsibilities:
Operational Management:
- Oversee the daily operations of unique stores in the assigned area, making sure clean execution of methods associated with stock, inbound shipments, and customer deliveries.
- Take full possession of the particular stores’ operational Service Level Agreements (SLAs) and key common overall performance metrics.
Inventory and Supply Chain:
- Manage inventory ranges, making sure inventory availability aligns with a call for projections even as minimizing wastage and overstocking.
- Develop and implement price-powerful answers for delivery chain processes and address negotiations with vendors and providers to land profitable gives.
Manpower Management:
- Lead and manage the shop group, providing steerage, motivation, and overall performance comments.
- Responsible for rostering, staff scheduling, and worker education to satisfy and preserve operation desires.
Performance Monitoring:
- Track and evaluate store and crew performance through everyday metrics collectively with operational performance, patron delight, and shipping timelines.
- Conduct root cause evaluation of operational issues and artwork with groups to devise corrective movements to enhance ordinary keep performance.
Expansion Planning and Budgeting:
- Play a lively function inside the expansion of particular shops, such as figuring out the functionality of new places and equipping the budget for modern-day shop launches.
- Ensure adherence to economic objectives for every operational charge and sales technology.
Safety and Compliance:
- Ensure all protection protocols are adhered to within the premises, fostering a steady working environment for all personnel.
- Monitor first-rate control measures throughout the shop places to make sure the product meets agency requirements.
Required Skills:
Leadership: The ability to steer and manage groups in a dynamic, speedy-paced surrounding.
Operations Management: Strong expertise in stop-to-stop store operations, such as delivery chain, logistics, and stock manipulation.
Problem-Solving: Excellent analytical and problem-solving talents to deal with day-to-day operational troubles and purchaser lawsuits.
Communication: Strong interpersonal and conversation abilties to coordinate with suppliers, carriers, and inner groups, further to to encourage hold employees.
Qualifications:
Education: Bachelor’s degree in any vicinity (UG). A diploma in commercial enterprise manipulation, supply chain manipulation, or an associated issue is a bonus.
Experience: 1-5 years of enjoy in retail keep operations, supply chain management, or a comparable role.
Technical Skills: Proficiency in the use of maintenance management software programs, ERP structures, and Microsoft Office Suite (Excel, Word, and so on.).
Location Knowledge: Familiarity with the assigned keep locations in Bengaluru (Hulimavu, Maruthi Nagar, Cox Town, Bhartiya City, HAL Layout, Kanakpura, Whitefield, Kundalahalli).
Benefits at Flipkart:
Health and Wellness: Comprehensive clinical medical insurance for personnel and their families, which includes insurance for medical, dental, and vision care.
Flexible Work Arrangements: Options for far-flung paintings, hybrid fashions, and bendy hours to sell wholesome artwork-life stability.
Learning and Development: Access to schooling applications, workshops, and certifications to decorate skills and foster career advancement.
Parental Support: Generous maternity and paternity depart, alongside childcare help, to assist employees in balancing work and own family existence.
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