Teleperformance Walk In International Chat Process role! We’re seeking out dynamic people with super communication competencies to join our group. This stroll-in possibility gives a chance to work in a quick-paced environment with tremendous boom potential. If you are eager to begin a profitable career in customer service, come meet us! Don’t miss out!
- Position: Walk In International Chat Process
- Salary: 1-3.5 Lacs P.A.
- Location: Hyderabad
- Company: Teleperformance
- Qualifications: Graduation Not Required
- Experience: 1 – 3 years
- Employment Type: Full-time
Interview Details:
Date and Time: 28 October – 4th November, 10.30 AM – 1.00 PM
Teleperformance office, Jubilee Enclave, Kondapur Legend Platinum Building Landmark: Beside Rainbow Hospital, 2nd floor, Hyderabad 500081.
Contact – Harshit ( 7673972445 )
ABOUT TELEPERFORMANCE
Teleperformance is a worldwide leader in consumer revel in management, providing a huge range of offerings consisting of customer service, technical help, and digital solutions. Founded in 1978 and based in Paris, France, the employer operates in over eighty countries, using masses of thousands of human beings globally. Teleperformance focuses on turning in great client interactions across various industries which include telecommunications, finance, healthcare, and e-trade.
With a commitment to innovation and technology, Teleperformance leverages advanced analytics and artificial intelligence to decorate provider shipping and purchaser delight. The business enterprise prioritizes worker schooling and properly-being, fostering a high-quality painting environment that drives overall performance and engagement. Recognized for its company duty tasks, Teleperformance emphasizes sustainable practices and network involvement. As a trusted associate for severa main brands, Teleperformance continues to shape the destiny of purchasers revel in thru its determination to excellence and adaptableness in a swiftly converting marketplace.
Job Description: Walk In International Chat Process
Job Overview:
We are looking for enthusiastic and purchaser-orientated individuals for our Walk-In International Chat Process. This function is important in providing exceptional support to our worldwide shoppers through online chat structures. The perfect candidate will own robust verbal exchange abilities, an ardor for helping others, and the capacity to thrive in a fast-paced environment.
Key Responsibilities:
Customer Support:
- Engage with customers through stay chat, addressing inquiries, resolving issues, and offering product facts.
- Maintain a high level of professionalism and courtesy even when interacting with clients from various cultural backgrounds.
Issue Resolution:
- Identify patron wishes and offer tailor-made answers to beautify client satisfaction.
- Troubleshoot technical troubles and guide clients via step-by-step answers.
Documentation and Reporting:
- Accurately log purchaser interactions and transactions inside the corporation’s CRM system.
- Prepare reports on chat interactions, purchaser feedback, and recommendations for process improvements.
Collaboration:
- Work carefully with different crew members and departments to ensure a seamless consumer experience.
- Participate in team meetings and schooling classes to stay updated on product adjustments and enterprise regulations.
Quality Assurance:
- Adhere to employer regulations and standards in all interactions, making sure of compliance with nice metrics.
- Actively seek comments to enhance private performance and the overall customer support manner.
Qualifications:
- Education: A high college degree or equivalent; a bachelor’s diploma is a plus.
- Experience: Previous experience in customer support or chat support is desired, especially in a global context.
Skills:
- Exceptional written communique abilties with a focus on readability and professionalism.
- Strong problem-solving abilities and a patron-centric mindset.
- Proficient in the use of chat software and CRM tools; basic technical talents are a plus.
Attributes:
- Excellent interpersonal talents and the potential to work effectively in a team.
- Ability to manipulate time successfully and cope with multiple responsibilities concurrently.
- A high-quality mindset and a willingness to learn and adapt to new demanding situations.
Work Environment:
- The role calls for working in a dynamic, rapid-paced environment where adaptability is fundamental.
- Flexibility in working hours may be required to house worldwide clients across distinctive time zones.
Benefits:
- Competitive revenue and overall performance-based incentives.
- Opportunities for professional growth and career advancement.
- Comprehensive schooling and improvement programs.
- Health and health advantages.
Application Process:
Interested candidates are invited to attend our walk-in interviews on [insert dates]. Please deliver your updated resume and be prepared for a quick evaluation of your communique abilities.
Apply Now
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