Teleperformance Work From Home Jobs for 12th Pass |Apply Now

Teleperformance Work From Home Jobs: Teleperformance is hiring for a work-from-home position as an International Chat Process Executive. The function includes dealing with purchaser queries through chat and providing aid for numerous worldwide clients. Ideal applicants ought to have top-notch conversation abilities, hassle-fixing capabilities, and enjoy customer support. Flexible working hours and aggressive salary supplied.

• Job Role: International Chat Process Executive
• Company: Teleperformance
• Location: Mumbai (Work From Home)
• Salary: ₹30,000–₹34,000 per month
• Job Type: Full-time
• Qualification: 12th Pass

About Company:

Teleperformance is a worldwide chief in consumer experience management, providing outsourced offerings throughout numerous industries consisting of telecommunications, healthcare, retail, and generation. With operations in over eighty nations, it provides multilingual aid through voice, chat, email, and social media platforms. Teleperformance focuses on handing over brilliant customer service, innovation, and digital solutions. The enterprise fosters a tremendous work environment, with possibilities for increase and career development, and is committed to improving customer pride and loyalty through tailored world-magnificence carriers.

Job Description: Teleperformance Work From Home Jobs 

Teleperformance, a global leader in customer service management, is looking for experienced and motivated individuals for the role of International Chat Process Executive. This work-from-home role offers a fantastic opportunity to work in the US chat process, catering to an international client base while gaining valuable experience in customer engagement.

Responsibilities:

As an International Chat Process Executive, your primary duties will consist of:

Customer Interaction: Handle chat inquiries from worldwide customers, offering prompt and expert responses to cope with their queries and worries.

Problem Resolution: Diagnose and remedy purchaser troubles correctly and correctly within precise timelines.

Knowledge Sharing: Stay up to date on employer policies, product details, and services to provide accurate data to clients.

Team Collaboration: Work collaboratively with team individuals and supervisors to enhance usual client satisfaction.

Reporting and Feedback: Document customer interactions and provide remarks to the control group for technique improvements.

Shift Flexibility: Be to be had for nighttime shifts as required to accommodate the time zones of US-primarily based clients.

Maintain Confidentiality: Ensure that every client’s statistics are dealt with securely and in compliance with facts and safety rules.

Skills Required:

To excel in this role, applicants should own the subsequent competencies:

Excellent English Communication: Advanced talent in written English to engage fluently with worldwide clients.

Typing Speed and Accuracy: A speedy and accurate typing potential to control more than one chat conversation simultaneously.

Problem-Solving Skills: Analytical thinking to identify and solve consumer problems correctly.

Customer Focus: A patron-centric attitude with an ardor for delivering pinnacle-notch carriers.

Adaptability: Ability to handle a dynamic workload and adapt to new processes and tools.

Time Management: Strong organizational abilities to control time successfully and meet overall performance targets.

Technical Savvy: Familiarity with chat platforms, CRM equipment, and fundamental computer capabilities to navigate software seamlessly.

Qualifications:

• Educational Background: Minimum 12th Pass (HSC) qualification.
• Experience: At least 6 months of experience in an international chat process or a similar customer service role.
• Documents: Valid and updated experience certificate and identification proofs.
• Language Proficiency: Good to superior English abilties are mandatory.

Benefits at Teleperformance:

Work-from-Home Opportunities: Teleperformance gives flexible far-off work alternatives, permitting employees to keep a wholesome work-life stability.

Career Growth: The organization provides sizeable education programs and possibilities for internal advancement, supporting personnel to grow their careers.

Health & Wellness Benefits: Teleperformance provides comprehensive health insurance plans, together with clinical, dental, imaginative, and prescient insurance.

Employee Recognition: The organization rewards super overall performance via incentives, bonuses, and recognition programs to motivate and hold talent.

Click Here To Apply Online

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